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EARTHRELO
- Movers
- Carteret, NJ
About this business
Location details
1001 Roosevelt Ave, Unit 9, Carteret, NJ, 07008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 6:30 p.m. | |
| Sun | 8:00 a.m. to 6:30 p.m. |
Earth Relocation was the US partner company I hired for my shipment from Myanmar. Andy and his team were supportive and kept me informed during the process, and my belongings arrived in good condition. The company that transported it from New York to Utah provided also a good service. It took a bit longer than expected, however I understand that it was mainly due to the COVID-19 situation. Definitely, I recommend their service. Thanks Andy!!
Business response:
Hello Oddy A, We appreciate your business & understanding, and it was our pleasure to serve you. Wishing you all the best, ER Management
Earth Relocation helped my partner & I move from San Francisco, CA to Vancouver, British Columbia. This was our first international move. They answered all our questions and made the entire process easy for us! All of our furniture and items arrived on time and undamaged. They were communicative, friendly, and responsive. Our export manager, Tania, was extremely helpful and walked us through the entire process. We would definitely recommend Earth Relocation.
Movers didn't bring all of our stuff. It took three weeks to get it, but in fairness we did move in two weeks before Christmas, and where out of town the following week after our move. Unfortunately, the remaining stuff had been pillidged by the time we received it but the company reimbursed us for our missing goods and let us know they where no longer going to be working with the third party movers. In general, earth relocation was timely in responding to our emails, and did follow up with phone calls.
Communication was poor to be able to get a fixed date on when shipment was coming. When it finally came (after weeks of being in their warehouse), the movers were professional and shipment came intact. Movers did they're job very well. No hidden fees either. I was pleasantly surprised. *I upped my 1 star to 3. If it wasn't for the communications issues I would give them a 4 or possibly 5 stars
Business response:
Hello Mr Sameh, It was nice talking to you and we appreciate your honest feedback, as promised we will do everything possible to get your shipment delivered to you asap. Hope you can then consider your position once again. Best, ER Grievance Resolution Team
I used Earth Relocation for 7 years (1 year for moving, and the other 6 years for storage). Raymond (my agent) was incredibly helpful during each step of the process. I am from California, so it's often difficult for me to converse in Mandarin, but there was no language barrier between me and Raymond (as he is also from California). I cannot tell you how much of a relief that was--especially since I had to keep my things in storage for so long. I highly recommend Earth Relocation. They are trustworthy, professional, and wort... read more
Business response:
Hello Melissa, Hello Mr Sarang, We appreciate your business and it was our pleasure to serve you. Wishing you all the best, ER Management
I used Earth Relocation for the transportation of goods from New Jersey to Bangalore. And hereby I am giving Earth Relocation 5 stars. This shipping company has amazing crew members. Alok and Crystal were very helpful, patient and answered each and every query I had. Moreover, they suggested what type of boxes (quality and size) would be the best for packing. They are very humble and customer-oriented. Such staffs help the company runs for a longer period of time. Secondly, the price. Earth Relocation price is reasonable and... read more
Kapil and his team helped me move my stuff from California to Pune India. Excellent experience. Expectations were rightly set and received my stuff in good condition. Good collaboration between all the teams working across border. Will definitely recommend their service.
Business response:
Hello Mr Sarang, Thanks a lot for your positive feedback, we appreciate your business and it was our pleasure to serve you. Wishing you all the best, ER Management
This was a great move for us, overall. Crystal was friendly and very helpful over the phone and communicated often - sometimes just to touch base and reassure us that everything was okay. From the moment our shipment from Dakar, Senegal reached the dock in New Jersey until it was delivered to our home in Vermont, everything went extremely smoothly. Crystal informed us that our container had cleared customs. The container driver and locally-contracted movers were professional, efficient and friendly. Our items arrived intact... read more
I used earth relocation for door to door movement from NY to Toronto. The first phase of movement. Picking the consignment. They were punctual. The truck and loading staff came from NJ and were pretty much on time. Their packing style was very good. After seeing their packing I was confident that things will reach in good condition. Loading and packing staff were fast and very good at their job. Samir and Alok gave me their personal cell number so that I can be in touch with them. Samir being on vacation assisted me on phon... read more
Frequently asked questions about EARTHRELO
How is EARTHRELO rated?
EARTHRELO has a 4.4 star rating with 514 reviews.
When is EARTHRELO open?
EARTHRELO is open now. It will close at 6:30 p.m.