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EARTHRELO

4.3

About this business

Location details

1001 Roosevelt Ave, Unit 9, Carteret, NJ, 07008, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
Sat8:00 a.m. to 6:30 p.m.
Sun8:00 a.m. to 6:30 p.m.
4.3510 reviews
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Rachel S.'s profile image
Rachel S. 
rating
5 years ago

Movers didn't bring all of our stuff. It took three weeks to get it, but in fairness we did move in two weeks before Christmas, and where out of town the following week after our move. Unfortunately, the remaining stuff had been pillidged by the time we received it but the company reimbursed us for our missing goods and let us know they where no longer going to be working with the third party movers. In general, earth relocation was timely in responding to our emails, and did follow up with phone calls. 

Sameh W.'s profile image
Sameh W. 
rating
5 years ago

Communication was poor to be able to get a fixed date on when shipment was coming. When it finally came (after weeks of being in their warehouse), the movers were professional and shipment came intact. Movers did they're job very well. No hidden fees either. I was pleasantly surprised. *I upped my 1 star to 3. If it wasn't for the communications issues I would give them a 4 or possibly 5 stars 

Business response:

Hello Mr Sameh, It was nice talking to you and we appreciate your honest feedback, as promised we will do everything possible to get your shipment delivered to you asap. Hope you can then consider your position once again. Best, ER Grievance Resolution Team 

Melissa K.'s profile image
Melissa K. 
rating
5 years ago

I used Earth Relocation for 7 years (1 year for moving, and the other 6 years for storage). Raymond (my agent) was incredibly helpful during each step of the process. I am from California, so it's often difficult for me to converse in Mandarin, but there was no language barrier between me and Raymond (as he is also from California). I cannot tell you how much of a relief that was--especially since I had to keep my things in storage for so long. I highly recommend Earth Relocation. They are trustworthy, professional, and wort... read more

Business response:

Hello Melissa, Hello Mr Sarang, We appreciate your business and it was our pleasure to serve you. Wishing you all the best, ER Management 

Rakesh P.'s profile image
Rakesh P. 
rating
6 years ago

I used Earth Relocation for the transportation of goods from New Jersey to Bangalore. And hereby I am giving Earth Relocation 5 stars. This shipping company has amazing crew members. Alok and Crystal were very helpful, patient and answered each and every query I had. Moreover, they suggested what type of boxes (quality and size) would be the best for packing. They are very humble and customer-oriented. Such staffs help the company runs for a longer period of time. Secondly, the price. Earth Relocation price is reasonable and... read more

Sarang R.'s profile image
Sarang R. 
rating
6 years ago

Kapil and his team helped me move my stuff from California to Pune India. Excellent experience. Expectations were rightly set and received my stuff in good condition. Good collaboration between all the teams working across border. Will definitely recommend their service. 

Business response:

Hello Mr Sarang, Thanks a lot for your positive feedback, we appreciate your business and it was our pleasure to serve you. Wishing you all the best, ER Management 

Audrey F.'s profile image
Audrey F. 
rating
6 years ago

This was a great move for us, overall. Crystal was friendly and very helpful over the phone and communicated often - sometimes just to touch base and reassure us that everything was okay. From the moment our shipment from Dakar, Senegal reached the dock in New Jersey until it was delivered to our home in Vermont, everything went extremely smoothly. Crystal informed us that our container had cleared customs. The container driver and locally-contracted movers were professional, efficient and friendly. Our items arrived intact... read more

Priyanka P.'s profile image
Priyanka P. 
rating
7 years ago

I used earth relocation for door to door movement from NY to Toronto. The first phase of movement. Picking the consignment. They were punctual. The truck and loading staff came from NJ and were pretty much on time. Their packing style was very good. After seeing their packing I was confident that things will reach in good condition. Loading and packing staff were fast and very good at their job. Samir and Alok gave me their personal cell number so that I can be in touch with them. Samir being on vacation assisted me on phon... read more

John H.'s profile image
John H. 
rating
7 years ago

I used Earth Relocation on behalf of my grandmother, who was moving from Foresthill, CA to Kavala, Greece. Both locations were rather remote, which complicated matters. Furthermore, my grandmother had a restricted budget, which was a further limitation. Kapil was patient and creative, providing options that would allow us to accomplish the move. In particular, we packed our own household goods and brought them to their warehouse, which reduced the overall move by 20%, bringing it within budget. Their receiving location ... read more

Sherazade P.'s profile image
Sherazade P. 
rating
7 years ago

I am giving Earth Relocation 5 stars although I didn't complete my move for financial reasons. I was in communication with Kapil for a couple of months and he never missed a beat. He cane to my place to conduct a thorough complimentary inventory and provided me with the list of items and detailed volume. He responded to all my emails rapidly unlike other companies' agents who leave you hanging for days or even completely ignore your questions and concerns. He was professional and patient with me and remained polite even when... read more

Frequently asked questions about EARTHRELO

How is EARTHRELO rated?

EARTHRELO has a 4.3 star rating with 510 reviews. 

When is EARTHRELO open?

EARTHRELO is open now. It will close at 6:30 p.m.