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EARTHRELO

4.3

About this business

Location details

1001 Roosevelt Ave, Unit 9, Carteret, NJ, 07008, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
Sat8:00 a.m. to 6:30 p.m.
Sun8:00 a.m. to 6:30 p.m.
4.3495 reviews
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M M.'s profile image
M M. 
rating
7 years ago

The worst moving company and awful service. There has been so many issues and none of them were resolved. Following are just some of bits of my experience: 1. Sent a quote, picked up the things and then required to pay 3 times more. suddenly from 1k the price grew to 3k out of blue... 2. I had to deal with 3 different ends for some reason and neither would take responsibility for their poor service, attitude and actions. So, there has been months of trying to reach out some resolution, emails and calls with no results. 3.... read more

Gyan P.'s profile image
Gyan P. 
rating
7 years ago

BE AWARE: RED ALERT: DON'T EVEN THINK For now, just know that my container was loaded on to the ship from Los Angeles to India only 5 days ago on August 19th. It is on its way. However, the situation is such that, I called my wife who is waiting for the container and told her "Honey we fell for a con so you will not get that container". She said, "that's OK, Thank God it has only our household items of monetary value, no memorabilia, not my child's pictures". I am writing this from the hospital bed with a head injury that ... read more

Business response:

Dear Mr Parida, I wanted to come back to you on the review you have posted and sorry for the delay in my reply. 1. We started quoting process almost 6 months prior to your actual move and between that time frame I answered each & every question categorically. 2. I personally visited you on packing day to ensure your complete satisfaction. 3. We are confident you will agree that there was not a single charge in our final invoice that was outside of the original quote. 4. On July 16, 2018 in your email you yourself agreed th... read more

Rafey H.'s profile image
Rafey H. 
rating
8 years ago

I am filing a complaint with the Better Business Bureau against the companies Earth Relocation and Inchcape Shipping Services Kuwait, and I also intend to file a lawsuit, on the following grounds: (1) FAILURE TO PACK GOODS PROPERLY, RESULTING IN DAMAGE TO NUMEROUS ITEMS: A large wooden bookcase was wrapped in BROWN PAPER ONLY, with no added protection. Predictably, this was broken beyond repair. A glass desk was also wrapped in BUBBLE WRAP AND BROWN PAPER ONLY; this too was broken. This desk is irreplaceable. Even the un... read more

Renato R.'s profile image
Renato R. 
rating
8 years ago

WARNING: SCAMMERS!! Avoid this company at all costs. If you don't believe me, just check other reviews here or on Google. I actually didn't chose them. But the company I chose to move my stuff from the UK selected them to make the final delivery here in the USA. On a Friday 3pm I receive an e-mail asking if I could get the delivery on Monday at 9am. I saw the email at 5:25pm and immediatelly answered. To my surprise I got an e-mail back saying that the answer came too late, and then I would incur daily extra charges. Real... read more

Kavita S.'s profile image
Kavita S. 
rating
9 years ago

Insanely high price for above average services. we hired them for our move from New Jersey to Canada few years back; I would not recommend them, since I think there are plenty of movers available for much lesser price but offering same or better services. 

Deborah H.'s profile image
Deborah H. 
rating
9 years ago

Anything and everything you can possibly imagine went wrong. Long story short, I didn't see my shipment for over a year. Ended up spending WAY more money than was originally estimated and I was constantly being told different things concerning where my shipment was, why there was an extra charge, when my delivery date would be, who I should be communicating with, what documents I actually needed. Awful experience. Go with another company. 

Ted C.'s profile image
Ted C. 
rating
9 years ago

Try filtering this review out. These guys came to my apartment in Astoria to ship 27 boxes to Hong Kong on July 2nd and said it would take 8-10 weeks. We called to check the status of the shipment with Matt who has been saying for about 4 weeks now that he wouldn't be able to give us a date our goods would arrive until 8/22-this was after he said a 'Courtney' whom I've never met would be able to tell me. After just getting off the phone with him for the fifth time and having to reintroduce myself and my circumstances finally... read more

Business response:

Hello Ted, Thanks for your constructive feedback however you are not in our system as a client. We do not have any recollection of moving you,. Can you send us your details if you are using a fake name here which we can understand could be for privacy reason. We take every comment of our clients "good or bad" very seriously and try to improve in that area. Unfortunately in order to resolve your concern, we need to hear from you and get real information unless you are trying to just take advantage of this platform and mailg... read more

Monique F.'s profile image
Monique F. 
rating
9 years ago

DO NOT USE EARTH RELOCATION !!! I moved back from Boston area to my parents home in Belgium to help to take care in their medical situation. Right now I am going through huge problems with Earth Relocation. We started the moving procedure May 17, 2016. I had 45 very stackable boxes, totes and 4 big trunks and 3 not stackable small objects. Everything was correctly measured and by email all dimensions were giving to SAMIR SHAH of EARTH RELOCATION. He gave me a quote that was about 100 dollars more than another shipping com... read more

Robert S.'s profile image
Robert S. 
rating
9 years ago

Moved from Dubai to Washington State. Earth Rel. was a 2nd party agent and only had to coordinate w/ customs and a third party moving company. Follow-up and communication was horrible. Full of excuses for not returning calls. I waited nearly two weeks for my container to release. Had I not got on them and kept calling them, it would have probably taken longer. I wouldn't recommend them for coordinating any big moves. The worst communicators and moving experience ever!!!! 

Frequently asked questions about EARTHRELO

How is EARTHRELO rated?

EARTHRELO has a 4.3 star rating with 495 reviews. 

When is EARTHRELO open?

EARTHRELO is closed now. It will open at 8:00 a.m.