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EARTHRELO
- Movers
- Carteret, NJ
About this business
Location details
1001 Roosevelt Ave, Unit 9, Carteret, NJ, 07008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 6:30 p.m. | |
| Sun | 8:00 a.m. to 6:30 p.m. |
Anything and everything you can possibly imagine went wrong. Long story short, I didn't see my shipment for over a year. Ended up spending WAY more money than was originally estimated and I was constantly being told different things concerning where my shipment was, why there was an extra charge, when my delivery date would be, who I should be communicating with, what documents I actually needed. Awful experience. Go with another company.
Try filtering this review out. These guys came to my apartment in Astoria to ship 27 boxes to Hong Kong on July 2nd and said it would take 8-10 weeks. We called to check the status of the shipment with Matt who has been saying for about 4 weeks now that he wouldn't be able to give us a date our goods would arrive until 8/22-this was after he said a 'Courtney' whom I've never met would be able to tell me. After just getting off the phone with him for the fifth time and having to reintroduce myself and my circumstances finally... read more
Business response:
Hello Ted, Thanks for your constructive feedback however you are not in our system as a client. We do not have any recollection of moving you,. Can you send us your details if you are using a fake name here which we can understand could be for privacy reason. We take every comment of our clients "good or bad" very seriously and try to improve in that area. Unfortunately in order to resolve your concern, we need to hear from you and get real information unless you are trying to just take advantage of this platform and mailg... read more
DO NOT USE EARTH RELOCATION !!! I moved back from Boston area to my parents home in Belgium to help to take care in their medical situation. Right now I am going through huge problems with Earth Relocation. We started the moving procedure May 17, 2016. I had 45 very stackable boxes, totes and 4 big trunks and 3 not stackable small objects. Everything was correctly measured and by email all dimensions were giving to SAMIR SHAH of EARTH RELOCATION. He gave me a quote that was about 100 dollars more than another shipping com... read more
Moved from Dubai to Washington State. Earth Rel. was a 2nd party agent and only had to coordinate w/ customs and a third party moving company. Follow-up and communication was horrible. Full of excuses for not returning calls. I waited nearly two weeks for my container to release. Had I not got on them and kept calling them, it would have probably taken longer. I wouldn't recommend them for coordinating any big moves. The worst communicators and moving experience ever!!!!
Worst moving experience ever I had and they are not professionals. They are here to gulp money from you and take every chance to do that. They quoted me a very high price and finally matched the price with a quote from one of their competitors. They claim to provide free quote, blah blah just to blind you from high prices and hidden charges. They add additional packing charges after shipping that they packed those items. In fact for me they charged for items that they haven't packed. All those items were original manufactur... read more
Worst moving experience ever! I have had 3 moves between US and Canada in the last 3 years and this was hands down the worst moving experience we encountered. The first 2 moves were a hassle like all moves usually are but I was given a service I was told I will be given for the price that was quoted. With Earth Relocation however, the price I was quoted at first was ~$1800, the price I paid was ~$4800. The amount I paid was more than the total sum of my previous 2 moves and the number of items I moved was the same (if not le... read more
Business response:
Dear Ali, First of all I would like to thank you for providing your feedback on Yelp. Rest assured, we at ER take all client complaints and feedbacks very seriously and we would like to explain our situation as a moving company on this medium. For any successful move, it is very important that both parties i,e, the service provider and the shipper be completely transparent with each other and provide as much information as possible to avoid any major issues. Moving is not perfect as such and any particular move involves lot... read more
I would like to explain my experience in detail since I think it may help other people decide not to work with this company. Long story short: nothing got broken in the move, which is good. The rest was all bad. Following is the whole story. On December 2013 I moved from New York City to the UK, and my new company was reimbursing some money towards my move, so I decided to take some of what I had with me. Earth Relocation contacted me after I filled in an online form detailing the list of items to move. In that initial est... read more
Don't ever use this company....they will double your bill and they don't care if you are unhappy. They are not professional and they have no ethics. They should be put out of business as they are con artists and liars. We were quoted $4700 to move our things from New Jersey to Winnipeg, Canada. They said it would take one to two weeks. Two weeks after our furniture was in transit, they emailed to say that our stuff was crossing the border, not telling us what border they were crossing. They then ignored our emails and phon... read more
I actually think one star is being generous. I have moved to 6 countries over the last 15 years and have never experienced anything as bad and upsetting as my last one with Earth Relocation. Using a professional moving company is meant to take away the stress in moving but unfortunately this was not the case. The packers were lazy, didn't bother labeling anything properly so the inventory list was a work of fiction, my bed was vandalized instead of dismantled, and the men were still trying to pack and load the truck an hour ... read more
Frequently asked questions about EARTHRELO
How is EARTHRELO rated?
EARTHRELO has a 4.2 star rating with 368 reviews.
When is EARTHRELO open?
EARTHRELO is open now. It will close at 6:30 p.m.