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Eccleshare Court Care & Nursing Home - Country Court

4.4

Assisted Living Facilities
Lincoln

About this business

Wellness Assisted Living Facilities

Location details

Ashby Avenue, Lincoln, LN6 0ED, United Kingdom

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4.4105 reviews

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Christina S

5 months ago

Mother is always clean and fed and medicated. The staff are always cheerful and helpful.

Business response:

Thank you for taking the time to write your review for Eccleshare Court Care & Nursing Home. Your kind words will be shared with the staff team, who appreciate the feedback. Warm regards,

A S

5 months ago

The last few months have been difficult for us all as a family, embarking on a different chapter in our lives. All of the staff have helped so much with this new journey. Much appreciated.

Business response:

Thank you for your kind review of Eccleshare Court Care & Nursing Home. We understand how big an adjustment this is for all of you, and we are here to support you if needed. My door is always open if you have any questions. Warmest regards

M K

5 months ago

Overall the experience is good, the staff are helpful and food variable. My wife is quite happy so I can't complain.

Business response:

Thank you for your kind review of Eccleshare Court Care & Nursing Home. We're so glad to hear your wife is happy in our home and that your overall experience has been good. Warm regards,

D A

5 months ago

Eccleshare Court Care & Nursing Home has a warm and welcoming atmosphere. The staff are incredibly attentive, compassionate, and go above and beyond to ensure the residents' comfort and happiness. The facilities are clean, tidy and thoughtfully designed, creating a homely environment. The activities provided are diverse and engaging, ensuring there is something for everyone to enjoy. It's clear that the team prioritise not only physical care but also emotional well-being. What truly stands out to me is the quality of communi... read more

Business response:

Thank you so much for taking the time to leave a review for Eccleshare Court Care & Nursing Home. Your Kind words and feedback will be shared with the staff team. It is our pleasure to care for your husband and include you as part of the Eccleshare Court family.

Maureen G

5 months ago

9/10 everything runs fine, if there is a problem it is quickly sorted at least that is my experience. Sometimes short staffed which makes extra work overnight staff.

Business response:

Thank you for taking the time to leave your review for Eccleshare Court Care & Nursing Home. We appreciate your feedback and take your concerns very seriously. Our primary objective is to ensure the safety, well-being, and comfort of our residents. We have recently recruited new staff members. Please contact our Home Manager should you wish to discuss this further.

C M

6 months ago

My husband was here for 4 years, and the staff were always pleasant and helpful. We were always informed of any incident and kept up to date with his care. I would recommend this home, especially for dementia residents. The food was of high quality and well presented. Outings were varied and always enjoyed. The reception staff were equally good.

Business response:

Thank you so much for leaving your review regarding the care for your husband at Eccleshare Court Care & Nursing Home, especially at this time. Your lovely comments and feedback will be shared with the staff team, and it means a lot to all of us knowing that you would recommend our home. Warmest regards.

E H

a year ago

My husband was cared for by great nurses and carers up to his death on May 30th 2024. He was treated with care and dignity.

Business response:

Thank you for taking the time to write your review for Eccleshare Court Care & Nursing Home. We appreciate you leaving your kind words and comments, especially at such a difficult time. Warmest regards to you and your family

Louise B

a year ago

I am happy with the care mum receives. I don't like being unable to care for her myself but Eccleshare Court is the next best thing. The team are approachable and happy to help with any of my questions.

Business response:

Thank you for leaving your review for Eccleshare Court Care and Nursing Home. We appreciate you taking the time to write your lovely comments and we understand how difficult it can be to move a loved one into a home so my door is always open if you need a chat. It's a pleasure to have your mum as part of the Eccleshare Court family.

K H

a year ago

I think the staff are excellent and the fact this home is not supported by all agency staff makes a huge difference as they get to know the residents. They are friendly and professional whilst dealing with emotional and difficult circumstances. I have scored low on value for money but that is my personal opinion that the government do little or nothing to support families who have to put their loved ones into care. This is not a reflection on Eccleshare care, management or support. I feel quite strongly that I trust them wit... read more

Business response:

Thank you for taking the time to write a review for Eccleshare Court Care and Nursing Home. We appreciate your kind words and lovely comments regarding the care for your father. Your comments will be passed on to the staff team. Warmest regards.