Eccleshare Court Care & Nursing Home - Country Court

K H 

on Carehome.co.uk

a year ago

I think the staff are excellent and the fact this home is not supported by all agency staff makes a huge difference as they get to know the residents. They are friendly and professional whilst dealing with emotional and difficult circumstances. I have scored low on value for money but that is my personal opinion that the government do little or nothing to support families who have to put their loved ones into care. This is not a reflection on Eccleshare care, management or support. I feel quite strongly that I trust them wit... read more

D A 

on Carehome.co.uk

a year ago

Seems to struggle keeping and motivate the key care and nursing staff as there is quite a turnover. The key staff are always amenable and approachable, unlike the management, don't see much of them and I don't feel they are approachable. The reception area is always a nice welcome. The care staff seem always to be smiling when with residents, even with the difficulties they face. Activities are always good and interesting with a great variation, this person has now left so not sure how the direction will go. Time will tell.... read more

C W 

on Carehome.co.uk

a year ago

My husband receives excellent care from the care staff. They are friendly, cheerful and caring despite having a difficult job to perform. We have never had any reason to complain about the service we receive. I know I can rely on the care my husband receives and he is in safe hands. The food is good and the rooms are cleaned to a high standard. I would recommend this care home. 

Diane P 

on Carehome.co.uk

a year ago

I am pleased with the level of care provided for my father over the past 15 months by all the staff, who show genuine kindness and love to my father (and the family). He always appears happy and well cared for and tells me how kind the staff are and enjoys his meals. I am impressed with the provision of activities and trips, which have definitely enhanced my father's life in care, especially the thought and effort put into the celebrations for his special birthday. 

Alison C 

on Carehome.co.uk

a year ago

Excellent care home. All staff are frienly and supportive not only to my dad but to me also. Facilities and food are brilliant, and always something going on if you want to be involved. Highly recommend it to anyone thinking about using a care home, always a difficult decision, but your loved one will be safe and treated like a family member. 

Joanne M 

on Carehome.co.uk

a year ago

My dad came to the day centre and I came to check everything out beforehand and I took him and picked him up. The staff were absolutely amazing. Nothing too much trouble. He was only one of a couple without dementia so the staff made sure he was with people he could speak to. They treated everyone like family and constantly kept me involved with anything regarding my dad. He wasn't too keen to start there but ended up going twice a week & we were looking into him going more. He really enjoyed himself. He really enjoyed the f... read more

Elizabeth F 

on Carehome.co.uk

2 years ago

The staff are all very helpful, friendly and can be relied on to assist with any problems that arise. They all appear to be very patient and caring with the residents and provide facilities for entertainment. 

Charles M 

on Carehome.co.uk

2 years ago

Thank you to the staff who work very hard in a demanding and complex environment. I have witnessed some staff who go above and beyond to help Mum be as calm, comfortable and happy as possible. It has been really lovely to see Mum enjoying the activities. 

Lynn H 

on Carehome.co.uk

2 years ago

Most of the carers are really good and deserve higher reward. But, I feel there are not enough of them to give my mum the full care and attention she needs. I would also like to see her encouraged more to join in activities, which I have mentioned a few times.