Eccleshare Court Care & Nursing Home - Country Court

D A 

on Carehome.co.uk

a year ago

Eccleshare Court Care & Nursing Home has a warm and welcoming atmosphere. The staff are incredibly attentive, compassionate, and go above and beyond to ensure the residents' comfort and happiness. The facilities are clean, tidy and thoughtfully designed, creating a homely environment. The activities provided are diverse and engaging, ensuring there is something for everyone to enjoy. It's clear that the team prioritise not only physical care but also emotional well-being. What truly stands out to me is the quality of communi... read more

Maureen G 

on Carehome.co.uk

a year ago

9/10 everything runs fine, if there is a problem it is quickly sorted at least that is my experience. Sometimes short staffed which makes extra work overnight staff. 

C M 

on Carehome.co.uk

a year ago

My husband was here for 4 years, and the staff were always pleasant and helpful. We were always informed of any incident and kept up to date with his care. I would recommend this home, especially for dementia residents. The food was of high quality and well presented. Outings were varied and always enjoyed. The reception staff were equally good. 

E H 

on Carehome.co.uk

a year ago

My husband was cared for by great nurses and carers up to his death on May 30th 2024. He was treated with care and dignity. 

Louise B 

on Carehome.co.uk

a year ago

I am happy with the care mum receives. I don't like being unable to care for her myself but Eccleshare Court is the next best thing. The team are approachable and happy to help with any of my questions. 

K H 

on Carehome.co.uk

a year ago

I think the staff are excellent and the fact this home is not supported by all agency staff makes a huge difference as they get to know the residents. They are friendly and professional whilst dealing with emotional and difficult circumstances. I have scored low on value for money but that is my personal opinion that the government do little or nothing to support families who have to put their loved ones into care. This is not a reflection on Eccleshare care, management or support. I feel quite strongly that I trust them wit... read more

D A 

on Carehome.co.uk

a year ago

Seems to struggle keeping and motivate the key care and nursing staff as there is quite a turnover. The key staff are always amenable and approachable, unlike the management, don't see much of them and I don't feel they are approachable. The reception area is always a nice welcome. The care staff seem always to be smiling when with residents, even with the difficulties they face. Activities are always good and interesting with a great variation, this person has now left so not sure how the direction will go. Time will tell.... read more

C W 

on Carehome.co.uk

a year ago

My husband receives excellent care from the care staff. They are friendly, cheerful and caring despite having a difficult job to perform. We have never had any reason to complain about the service we receive. I know I can rely on the care my husband receives and he is in safe hands. The food is good and the rooms are cleaned to a high standard. I would recommend this care home. 

Diane P 

on Carehome.co.uk

a year ago

I am pleased with the level of care provided for my father over the past 15 months by all the staff, who show genuine kindness and love to my father (and the family). He always appears happy and well cared for and tells me how kind the staff are and enjoys his meals. I am impressed with the provision of activities and trips, which have definitely enhanced my father's life in care, especially the thought and effort put into the celebrations for his special birthday.