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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Will not stay here again. We requested non smoking- it seemed as if the A/C didn’t work throughout the property causing it to be flooded with smoke. Nice ease access
Business response:
We are disappointed to hear about your experience at Eldorado Resort Casino. We sincerely apologize that your non-smoking room request was not properly fulfilled and that you encountered issues with smoke throughout the property. We understand how frustrating it must have been to deal with what appeared to be air conditioning problems that may have contributed to the smoke circulation issue. While we appreciate your positive feedback regarding the ease of access to our property, we recognize that this does not make up for th... read more
Needs updated It was dated. Needs renovated to be up to date. Location and staff
Business response:
Your feedback has been noted regarding updates needed. We understand your concerns about renovations and appreciate you noting our location and staff positively. We recognize that some areas of our property may appear dated and are aware of the need for renovations to bring everything up to current standards. Your comments about the location and staff are valued, and we're pleased that these aspects of your stay met your expectations. Thank you for taking the time to share your observations with us, as guest feedback like yo... read more
Very Good
Very Good
Comfortable and productive Elevators Bed, View ,Food options
Business response:
We strive to improve based on your feedback. Happy you found our elevators, beds, views, and dining comfortable and productive!
It’s was great for the price and convenient I would definitely stay again! Convenience
Business response:
We greatly appreciate your kind words about our value and convenience, Samantha! Thrilled you'd stay again!
Very Good
Nice Na None given
Business response:
We are delighted to hear you had a nice experience with us, Ross!
Very Good Because the room didn't have a microwave and I had asked for a king size bed but they gave me two full sized bed They were very helpful and nice to me in everything
Business response:
Your review is appreciated! We sincerely apologize for...
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 3.9 star rating with 24,194 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.