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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good The shower
Business response:
We are elated to hear you found everything very good, especially the shower! Thank you for choosing us, Aguirre.
Absolut zufriedenstellend würden wieder buchen Teilweise halt schon ein wenig in die Jahre gekommen. Auch die Beschilderung könnte ein wenig besser sein. Doppeltes Hotel mit 2 Parkhäusern da kann man sich gut verlaufen Zimmer schön renoviert sauber und geräumig. Preis Leistung absolut ok. Angenehm auch der Parkplatz direkt beim Hotel (kostenlos)
Business response:
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr ausführliches Feedback zu Ihrem Aufenthalt im Eldorado Resort Casino mitzuteilen. Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt rundum zufrieden waren und uns erneut buchen möchten – das bedeutet uns wirklich viel! Wir freuen uns, dass Ihnen Ihr wunderschön renoviertes, sauberes und geräumiges Zimmer gefallen hat und Sie das Preis-Leistungs-Verhältnis als absolut angemessen empfunden haben. Es ist auch schön zu hören, dass die kostenlosen Parkplätze direkt am ... read more
Wonderful Nothing off the top of my head The room was clean and comfortable. It was easy to access all parts of the casino by staying there which was nice
Business response:
We are delighted to hear you found your room clean and comfortable! It's wonderful to know that the convenience of accessing all parts of the casino from your room added to your positive experience during your stay. We truly appreciate you taking the time to share your feedback about your visit, and thank you for choosing Eldorado Resort Casino. Your satisfaction means a great deal to us.
Exceptional
Wonderful
Wonderful We did not like the view of the roof with the building materials. We enjoyed the 4th floor.
Business response:
We are delighted to hear you enjoyed the 4th floor! We understand your concern about the rooftop view and appreciate your feedback. Your experience on the 4th floor means a great deal to us, and we're pleased that this particular area of our hotel met your expectations. Regarding the rooftop view with the building materials, we truly value you bringing this to our attention as guest feedback like yours helps us identify areas that may need our focus. We appreciate you taking the time to share both the positive aspects of you... read more
Great stay More updating Nice place and lots of restaurants
Business response:
We are delighted to hear you enjoyed your stay! Thank you for noting our restaurants and we appreciate your feedback about updating.
Good
Pleasant We were given the wrong type of room (mistake by the person checking us in), we had to get that fixed. A fire alarm sounded for about 5 minutes at around 2am Convenient location
Business response:
Dear Lesley, We sincerely apologize for any inconvenience you experienced during your stay with us. We are truly sorry about the room mix-up that occurred during your check-in process - we understand how frustrating it must have been to receive the wrong type of room and then have to go through the process of getting it corrected. We also deeply regret the disruption caused by the fire alarm that sounded for approximately 5 minutes around 2am, which we know must have been quite disruptive to your rest. We genuinely appreci... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,190 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.