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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Wonderful
Wonderful We did not like the view of the roof with the building materials. We enjoyed the 4th floor.
Business response:
We are delighted to hear you enjoyed the 4th floor! We understand your concern about the rooftop view and appreciate your feedback. Your experience on the 4th floor means a great deal to us, and we're pleased that this particular area of our hotel met your expectations. Regarding the rooftop view with the building materials, we truly value you bringing this to our attention as guest feedback like yours helps us identify areas that may need our focus. We appreciate you taking the time to share both the positive aspects of you... read more
Great stay More updating Nice place and lots of restaurants
Business response:
We are delighted to hear you enjoyed your stay! Thank you for noting our restaurants and we appreciate your feedback about updating.
Good
Pleasant We were given the wrong type of room (mistake by the person checking us in), we had to get that fixed. A fire alarm sounded for about 5 minutes at around 2am Convenient location
Business response:
Dear Lesley, We sincerely apologize for any inconvenience you experienced during your stay with us. We are truly sorry about the room mix-up that occurred during your check-in process - we understand how frustrating it must have been to receive the wrong type of room and then have to go through the process of getting it corrected. We also deeply regret the disruption caused by the fire alarm that sounded for approximately 5 minutes around 2am, which we know must have been quite disruptive to your rest. We genuinely appreci... read more
Relaxing stay.Had fun with Bowling Nationals.Had a great time too at Idlewild Park. No laundry,or microwave.kurig didn't work No breakfast,great location.
Business response:
Your concerns are noted about the missing amenities including the lack of laundry facilities, microwave, and the non-functioning Keurig machine. We understand these amenities would have enhanced your stay experience. We appreciate you enjoying Bowling Nationals and Idlewild Park during your relaxing stay! It's wonderful to hear that you had a great time at these local attractions and that you found our location convenient for accessing them. Thank you for taking the time to share your feedback about both the positive aspects... read more
Exceptional
Good
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,155 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.