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345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good
Good The bed was really uncomfortable. Glad we only stayed 1 night The room was clean and nice
Business response:
Your feedback helps us improve and we truly value you taking the time to share your experience with us. We understand that the bed wasn't as comfortable as it should have been during your stay, and we sincerely apologize that this affected your rest. However, we do appreciate you noting that the room was clean and nice, as this shows our housekeeping team's dedication to maintaining high standards. We're grateful that you chose to stay with us, even though it was just for one night, and your honest review about both the posi... read more
Very Good
Exceptional
Good Check in process was arduous and the elevators were difficult to come by. Location was ideal
Business response:
We acknowledge your feedback about the check-in process and elevators. We're glad you found our location ideal.
Good To many kids on gaming floor Location
Business response:
We appreciate your input and understand your concern about children on the gaming floor. We're glad you found your visit good overall.
Very Good Elevators stopped working this morning and tried the stairs and got locked in the stare well. We tried multiple floors and had to pound on the door tell someone let us out. Thank good there wasn't a fire. The room was clean and comfy.
Business response:
Your concerns are noted about the elevator and stairwell issues. We appreciate your positive feedback about the clean, comfortable room.
Very Good El sobreprecio por resort La comodidad y el estacionamiento free sin importar las veces que uno entra y sale con el automovil
Business response:
We are delighted to hear you enjoyed the comfort and free parking! We appreciate your feedback about resort pricing.
Para mi familia y para mi fue una mala experiencia el llegar a recepción y llevarnos la sorpresa que nos iba a cobrar mu Los precios por el juego Pues este año no puedo decir que fue bueno en el hotel el dorado nos echaron a perder las vacaciones que tomamos una vez al año
Business response:
It's regrettable to hear about your experience at Eldorado Resort Casino. Please feel free to contact us to discuss your concerns further.
Eldorado Resort Casino has a 4.1 star rating with 24,539 reviews.
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.