Eldorado Resort Casino

3.9

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

3.924,258 reviews

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Robert

9 months ago

Very Good Paying for valet and the resort fees Ease of check-in and check-out

Business response:

We are delighted to hear you found our service very good and appreciated the ease of check-in and check-out process.

Thomas

9 months ago

Very Good Getting from the parking structure to the lobby was a bit of an ordeal, but to be expected in a downtown hotel of this size. The location downtown was what I wanted; it was close to the things I was interested in.

Business response:

We are delighted to hear you enjoyed our downtown location! We understand navigating from parking can be challenging and appreciate your patience.

Darcie

9 months ago

Very Good

Dan

10 months ago

Exceptional

Vicki

10 months ago

Very pleasant stay in Reno Elevators could have been a bit better The location was good; check-ion reception (Liza) was very helpful and welcoming; room was a good size

Business response:

We are delighted to hear about your pleasant stay! Thank you for highlighting Liza's welcoming service. We appreciate your feedback about the elevators.

Slaughter

10 months ago

Exceptional

Cheryl

10 months ago

Good

Elisa

10 months ago

Next time in Reno will stay somewhere else Bathroom wasn’t clean someone left hair in the tub and on shower wall. Had to buy cleaning supplies and clean myself. Close to the strip

Business response:

We apologize for falling short of expectations with the bathroom cleanliness. Your concerns about the hair in the tub are noted and will be addressed.

Rose

10 months ago

Nice stay for the price Non smoking room still smell of smoke The room was very clean and the Service was great

Business response:

We are delighted to hear you enjoyed your stay and found great value, cleanliness, and service. We understand your concern about the smoke smell and are addressing this issue.