Eldorado Resort Casino's cover image

This profile has been claimed by the business owner or representative.

Eldorado Resort Casino

4.1

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.124,224 reviews
Select a rating
Norma's profile image
Norma 
4 months ago

Very nice -- all of the above 

Business response:

We are absolutely thrilled to hear that you had a very nice experience at Eldorado Resort Casino. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations across all aspects of your stay. Thank you for taking the time to share your feedback with us and other potential guests. We hope to have the pleasure of welcoming you back again in the future for another enjoyable visit. 

Randy's profile image
Randy 
4 months ago

We had a wonderful time. My only complaint was that the only room available was a smoking room, and it stuck horribly and there was no way to air it out., but otherwise everything was perfect. 

Business response:

We're happy to hear you had a wonderful time at Eldorado Resort Casino. We apologize for the inconvenience with the smoking room. Thank you for your feedback, s it helps us identify areas where we can improve our services and facilities.  

Suzanne's profile image
Suzanne 
4 months ago

Our room was decorated in the 70s look, i feel we got this room because it was an expedia rate. The room was clean however. It would have been nice if the resort rate was optional it was alot of money for 2 bottles of water. Our keys could have been programmed to not allow pool and workout room. That is a scam when people just need a place to rest and to go on their journey, i will not be staying in Reno again.Nothing to rave about. 

Business response:

We are sorry to hear about your experience at Eldorado Resort Casino. We appreciate your feedback regarding the room decor and the resort fee. Your comments about the key programming for pool and workout room access have been noted. We understand your disappointment, and we will take your concerns into consideration as we continually work to improve our guest experience. Thank you for taking the time to share your thoughts with us. Your feedback is important to us and helps us identify areas where we can enhance our services... read more

GARY's profile image
GARY 
4 months ago

Connections to other hotels 

Business response:

We are absolutely thrilled to hear about your experience at Eldorado Resort Casino. Thank you for sharing your feedback with us. We're delighted that you enjoyed your stay and appreciate you taking the time to let us know. Your satisfaction is our top priority, and we're glad we could meet your expectations. We hope to welcome you back again soon for another wonderful visit. 

Jeffrey's profile image
Jeffrey 
5 months ago

Location to evet 

Business response:

We're elated to hear you enjoyed the location to the event at Eldorado Resort Casino. Thank you for your feedback! 

eric's profile image
eric 
5 months ago
Tammie's profile image
Tammie 
5 months ago

Had a great time 

Business response:

We are happy to hear you had a great time at Eldorado Resort Casino. Thank you for your review. 

Tammie's profile image
Tammie 
5 months ago

Had a great time it's always a wonderful place to stay for the price and for the convenience and for the comfort I'll be staying there again 

Business response:

We deeply respect your positive feedback and are thrilled to hear you had a great time at Eldorado Resort Casino. Thank you for sharing your experience with us! 

Haylee's profile image
Haylee 
5 months ago

Comfortable and clean. 

Business response:

We greatly appreciate your positive feedback on the comfort and cleanliness of Eldorado Resort Casino. Thank you for sharing your experience with us. 

Frequently asked questions about Eldorado Resort Casino

How is Eldorado Resort Casino rated?

Eldorado Resort Casino has a 4.1 star rating with 24,224 reviews. 

When is Eldorado Resort Casino open?

Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.