This profile has been claimed by the business owner or representative.
Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pleasant Not El Dorados fault but walls are thin, could hear a festival in downtown clearly. Shower didnt drain and was not easy to operate. Comfortable bed and good sized room
Business response:
We truly value your input and appreciate you taking the time to share your experience with us. We're glad to hear that you found the bed comfortable and the room spacious, as we strive to provide a pleasant stay for all our guests. Thank you for bringing the issues with the shower and noise to our attention. We will look into these matters to see how we can improve. Your feedback helps us enhance our services and address areas that need attention. Once again, thank you for choosing our hotel and for your constructive comment... read more
excelente en todo muy limpio y confortable todo muy bien
Business response:
Nos complace saber que su estancia en Eldorado Resort Casino fue excelente y cómoda. Nos alegra saber que disfrutó de la limpieza y de la experiencia en general. Nos esforzamos por brindar un alto nivel de comodidad a todos nuestros huéspedes, y agradecemos enormemente sus comentarios. Gracias por tomarse el tiempo para compartir su reseña positiva.
First time staying and was very pleasantly surprised Downtown area
Business response:
We're glad to hear you had a pleasant surprise during your first stay at Eldorado Resort Casino. Thank you for sharing your experience with us. We're delighted that our downtown location added to your enjoyment. We hope this positive first impression will encourage you to visit us again in the future.
Ein Wochenende im Paradies War alles super Sauber und ruhig
Business response:
Wir freuen uns sehr über Ihre positive Erfahrung im Eldorado Resort Casino. Wir freuen uns sehr, dass Sie ein wunderschönes Wochenende im Paradies hatten. Es ist wunderbar zu wissen, dass Sie während Ihres Aufenthalts alles super, sauber und ruhig vorgefunden haben. Genau diese Qualitäten möchten wir für alle unsere Gäste gewährleisten. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns und anderen zu teilen. Wir hoffen, Sie bald wieder für einen angenehmen Aufenthalt begrüßen zu dürfen.
Good 服務人員很不錯
Business response:
感謝您的坦誠和抽出時間分享您的回饋。我們很高興聽到您對我們服務人員的評價非常出色。收到對我們團隊工作的正面評價總是令人鼓舞。我們致力於為所有賓客提供卓越的服務，很高興您的入住體驗體現了這一點。
Very enjoyable a smaller version of Vegas Pool a little small Location
Business response:
We are utterly delighted to hear that you found your experience at Eldorado Resort Casino very enjoyable. We strive to provide our guests with a taste of Vegas-style entertainment in a more intimate setting. We appreciate your input about the pool size and will take this feedback into consideration. Our location is indeed one of our key features, and we're glad you found it noteworthy. Thank you for taking the time to share your thoughts, and we hope to welcome you back for another enjoyable stay in the future!
We used this as a stopping off base for our family coming and going from California to Utah. Convenient, lots of restaurant choices. Nice room and casino.
Business response:
We are pleased to hear that you found our resort convenient with lots of restaurant choices. Thank you for taking the time to rate us.
Wonderful
Good The room was really small. The shower head was so low we had to bend down to wash our hair. The room had a funky smell. Convenient
Business response:
Your feedback is important to us, and we truly appreciate you taking the time to share your experience. We sincerely apologize for the inconvenience you encountered during your stay, particularly regarding the room size, shower head height, and the unpleasant odor. We understand how these issues can negatively impact your comfort, and we regret that we fell short of providing you with a fully satisfactory experience. Thank you for noting the convenience of our location. We will use your comments to improve our services and h... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,106 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.