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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Overall it was a pretty decent room. The toilet would run and run if you didn't wiggle the flush button on top. Our room was nice and clean and spacious. Wanted a king or queen bed and ended up with 2 queens instead.
Business response:
We're excited to hear you found the room decent and spacious. Thank you for sharing your concerns about the toilet, we will address this issue promptly. We appreciate you bringing the flush button problem to our attention as it helps us maintain our facilities better. We also note your preference for a king or queen bed rather than the two queens that were provided in your room. Your feedback regarding both the room amenities and the maintenance issue is valuable to us, and we're glad that despite these concerns, you found t... read more
Very Good
Exceptional Great No
Business response:
We are pleased to hear that you had an exceptional experience at Eldorado Resort Casino. Thank you for your feedback!
Struttura eccezionale in pieno centro. Niente Tutto
Business response:
Grazie per il tuo feedback positivo sull'Eldorado Resort Casino! Siamo lieti che tu abbia apprezzato il tuo soggiorno nella nostra eccezionale posizione centrale.
Awesome! Everything was great Everything was nice and clean.
Business response:
Your positive feedback is greatly appreciated! We deeply respect your kind words about your experience at Eldorado Resort Casino. Thank you for sharing your thoughts.
Very Good
Exceptional
It’s ok but not staying there again. Small. Very confusing to find anything and which elevator to take. The room they gave us was very small. I would have gotten a better room for the rate I paid.
Business response:
We are disappointed to hear about your experience. We understand your frustration with the size of the room you received and recognize that it did not meet your expectations for the rate you paid. We also acknowledge your concerns about the confusing layout of our property and the difficulty you experienced in navigating to find amenities and the appropriate elevator. Your feedback about the overall size and layout challenges is valuable to us, and we sincerely regret that these issues impacted your stay with us.
Very Good
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 3.9 star rating with 24,222 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.