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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Very Good
Good
Good Asked for cot in room ahead of time. Declined after I arrived and had already pre checked in. Shower looked like it could have had more cleaning. Sheets wouldn't stay tight on bed. Machines paying very tightly. Price ok. Central location. Mezxanine ealkway from parking garage. Card security to rooms.
Business response:
We are sorry to hear about the issues you experienced during your stay with the cot arrangement that was declined after your arrival and pre check-in, as well as the concerns regarding the shower cleanliness and the bed sheets not staying properly fitted. We understand how disappointing these issues must have been for you during your visit. We appreciate you taking the time to bring these specific matters to our attention, including your observations about the machines and the various aspects of your stay. Thank you for your... read more
Good The shower head was way to low and the beds were way to soft for my liking. Convenient
Business response:
Thank you for bringing this to our attention. We appreciate your feedback regarding the shower head height and bed firmness during your stay. Your comments about these specific aspects of your room are valuable to us as we continuously work to improve our guests' experience. We're glad to hear that you found our location convenient, and we're grateful that you took the time to share both the positive and areas for improvement from your visit.
Wonderful
Exceptional
Exceptional
Pleasant Not El Dorados fault but walls are thin, could hear a festival in downtown clearly. Shower didnt drain and was not easy to operate. Comfortable bed and good sized room
Business response:
We truly value your input and appreciate you taking the time to share your experience with us. We're glad to hear that you found the bed comfortable and the room spacious, as we strive to provide a pleasant stay for all our guests. Thank you for bringing the issues with the shower and noise to our attention. We will look into these matters to see how we can improve. Your feedback helps us enhance our services and address areas that need attention. Once again, thank you for choosing our hotel and for your constructive comment... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 3.9 star rating with 24,179 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.