This profile has been claimed by the business owner or representative.
Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful
Nice and Clean. Felt safe. It was clean and had lots of restaurants.
Business response:
Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your experience. We're delighted to hear that you found our resort clean and felt safe during your stay. It's also wonderful to know that you enjoyed the variety of dining options available at our property. Our team works hard to maintain high standards of cleanliness and to provide a diverse range of restaurants for our guests. Thank you again for choosing our resort and for sharing your positive impressions with us.
Good Stay away during special holidays, too crowded. Central location with free parking
Business response:
Thank you for your feedback. We appreciate your observation about our central location and free parking, which are indeed convenient amenities for our guests. We understand your concern about the crowding during special holidays. We recognize that this can impact the experience for some visitors, and we thank you for bringing this to our attention. Your input helps us in our ongoing efforts to improve our services.
Monday night is not the night in Reno. Feed the people Weird confusing in how to get around hotel. Needs bathroom update - raised Toliet please. All the restaurants are closed on Monday - terrible terrible idea. We did find some, but come on it’s Reno. No coffee available or breakfast in the hotel??? Location great, staff helpful, nice little casino, nice affordable valet
Business response:
Thank you for bringing this matter to our attention. We are concerned to learn of your experience and value your feedback. We appreciate you taking the time to provide us with your rating.
Exceptional
It was about a 3 out of 5 star for us. $39.00 fee to check in early when rooms are already clean. Shower in room 911 was leaking when on. $15.00 fee to retreive your car.No buffet! Beds are comfy. Rooms clean. Staff nice.
Business response:
We greatly appreciate your feedback and thank you for taking the time to share your experience with us. We're glad to hear that you found our beds comfortable, rooms clean, and staff nice. Your comments regarding the various fees and the shower issue in room 911 have been noted, and we will use this information to improve our services. Thank you again for your valuable input.
Good
Good
A restful stay with a beautiful view The hotel discontinued the black cherry pastry. Great view, mountains in the morning and city lights at night, quiet. Keurig coffee maker in room. PURE bathroom amenities. Comfy bed. Good Thermostat.
Business response:
We greatly appreciate your positive feedback on your restful stay with a beautiful view at Eldorado Resort Casino. Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the stunning views of the mountains and city lights, as well as the quiet atmosphere. It's wonderful to know that you found the bed comfortable and the in-room amenities, such as the Keurig coffee maker and PURE bathroom products, to your liking. We're also pleased that the thermostat worked well for you. Your detailed observ... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 3.9 star rating with 24,182 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.