This profile has been claimed by the business owner or representative.
Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Nice staff. Friendly dealers. Thank you
Business response:
We greatly appreciate your positive feedback, Scott. Thank you for acknowledging our nice staff and friendly dealers.
Was alright nothing special.
Business response:
Thank you for letting us know. Your feedback is valuable to us.
Business response:
Thank you for your wonderful feedback. We appreciate your positive review of Eldorado Resort Casino.
location is Amtrak... perfect
Business response:
We're pleased to hear you found our location at Amtrak perfect. Our proximity to the station is indeed one of our key features, and we're glad it worked well for your needs. Thank you for taking the time to share your feedback about our convenient location. We appreciate your review and hope you enjoyed your stay with us.
Business response:
We are delighted to hear about your experience at Eldorado Resort Casino. Thank you for taking the time to provide feedback.
Very nice -- all of the above
Business response:
We are absolutely thrilled to hear that you had a very nice experience at Eldorado Resort Casino. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations across all aspects of your stay. Thank you for taking the time to share your feedback with us and other potential guests. We hope to have the pleasure of welcoming you back again in the future for another enjoyable visit.
We had a wonderful time. My only complaint was that the only room available was a smoking room, and it stuck horribly and there was no way to air it out., but otherwise everything was perfect.
Business response:
We're happy to hear you had a wonderful time at Eldorado Resort Casino. We apologize for the inconvenience with the smoking room. Thank you for your feedback, s it helps us identify areas where we can improve our services and facilities.
Our room was decorated in the 70s look, i feel we got this room because it was an expedia rate. The room was clean however. It would have been nice if the resort rate was optional it was alot of money for 2 bottles of water. Our keys could have been programmed to not allow pool and workout room. That is a scam when people just need a place to rest and to go on their journey, i will not be staying in Reno again.Nothing to rave about.
Business response:
We are sorry to hear about your experience at Eldorado Resort Casino. We appreciate your feedback regarding the room decor and the resort fee. Your comments about the key programming for pool and workout room access have been noted. We understand your disappointment, and we will take your concerns into consideration as we continually work to improve our guest experience. Thank you for taking the time to share your thoughts with us. Your feedback is important to us and helps us identify areas where we can enhance our services... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,153 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.