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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you for sharing your experience at Eldorado Resort Casino. We will take your comments into consideration.
I love the ease of checking in and out. Staff were on deck to assist if needed. I usually stay at Silver Legacy, so this was my first time at Eldorado. Is clean inside but very outdated. I could hear the next door occupants so clearly, which made me stay up all night. The bathroom was not cleaned around the toilet, I did it myself. Hair there. Only one lock when you are inside. I mean I guess that okay but I was a little scared. The bed was very clean! I mean like it didn’t smell or anything. Sometimes it does at silver lega... read more
Business response:
Thank you for your detailed feedback. We appreciate you taking the time to share your experience at Eldorado. We're glad to hear you enjoyed our easy check-in process, friendly staff, and clean bed. We also appreciate your comments about the cleanliness of the bathroom and the noise levels. We will certainly take your feedback into consideration for future improvements. We're pleased that you enjoyed the bar downstairs and the smoke-free environment. We hope you'll give us another opportunity to serve you in the future, and ... read more
Our room was amazing. We will always want that room. The accessibility to food and entertainment was the best. We did not have a car so everything was great.
Business response:
Thank you immensely for sharing your wonderful experience at Eldorado Resort Casino. We are thrilled to hear that you enjoyed your room and found it amazing. It's great to know that you appreciated the accessibility to food and entertainment options within our property. We're especially pleased that everything worked out well for you, even without having a car. Your feedback about the convenience of our location is truly valued. We hope to welcome you back to your favorite room in the future for another delightful stay!
Business response:
We are privileged to hear about your positive experience at Eldorado Resort Casino. Thank you for sharing your feedback with us!
Business response:
We are grateful for your feedback. Thank you for visiting Eldorado Resort Casino!
El dorado stay at the row Everything was good, except for being a non smoking room it still smell like cigarettes.
Business response:
Thank you for sharing your experience at Eldorado Resort Casino. We appreciate your feedback and are glad to hear that overall, everything was good during your stay. However, we regret to learn about the cigarette smell in your non-smoking room. This is not the standard we strive to maintain, and we apologize for any discomfort this may have caused you. We will address this issue with our housekeeping team to ensure that all non-smoking rooms are properly cleaned and aired out for future guests.
Had a great trip. Hotel was clean
Business response:
We're elated to hear you had a great trip at Eldorado Resort Casino. Thank you for sharing your experience with us. We're particularly pleased that you found our hotel clean, as we take great pride in maintaining high standards of cleanliness for our guests. Your feedback is valuable to us, and we appreciate you taking the time to let us know about your stay.
Stayed here for a quick weekend trip. Like it was walkable to nearby hotels.
Business response:
We're honored to hear you found our location convenient for your weekend trip. It's wonderful to know that our hotel's proximity to nearby attractions enhanced your stay. We strive to provide our guests with a centrally located base for their travels, and we're glad this aspect of our property met your needs. Thank you for sharing your experience with us. We appreciate your feedback and hope you'll consider staying with us again in the future.
Nice and clean, great food options.
Business response:
We're ecstatic to hear you found our resort clean and enjoyed the great food options. It's wonderful to know that our housekeeping team's efforts were noticed and that our culinary offerings met your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts with us!
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,226 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.