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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
We're privileged to have received your 5-star rating. Thank you for sharing your experience with us.
Corner suite on the 17th floor I reserved a suite, it had a windows on both sides. It made the room nice, bright, and sunny. The room is huge, bathroom was large with 2 sinks bath room and a walk-in closet. The shower and toilet room was a bit small, they could have made the shower and toilet room bigger. It had a big jacuzzi in the middle of the room. The bed was huge and comfortable. Electric operated curtains, a nice touch. This was the second room, the first room was with very strong smoke smell, and front desk changed t... read more
Business response:
We're delighted to hear you enjoyed your stay at Eldorado Resort Casino. Thank you for sharing your experience with us! We're glad you appreciated the corner suite with its bright windows and spacious layout. It's wonderful to know that our front desk staff was able to quickly address the issue with your first room and provide you with a more suitable accommodation. We also appreciate your kind words about our bell desk staff member who went above and beyond to assist you. Your feedback is valuable to us, and we look forward... read more
A lot of work goes into keeping this gem working and looking good. I attended a business conference.
The room was clean, and customer service was excellent.
Easy, quick check in even though I arrived very late.
Business response:
Thank you for sharing your positive experience with us. We deeply respect your feedback.
It was a lot different food options
Business response:
We're utterly delighted to hear you enjoyed the different food options at Eldorado Resort Casino. Our culinary team works hard to provide a diverse array of choices for our guests, and we're pleased that this variety met your expectations. Thank you for sharing your experience with us. We hope you had the opportunity to try several of our offerings during your stay.
The smoke from the casino was not being ventilated well enough. Even with a non smoking room it was present and effecting our experience.
Business response:
We sincerely regret the inconvenience caused by the ventilation issue. Thank you for your feedback.
After spending three nights here I feel sick from the smoke. Won’t be staying here again
I didnt like the smell of weed everywhere we walked around the property
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,226 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.