This profile has been claimed by the business owner or representative.
Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you for sharing your feedback. We appreciate your review.
Nothing to say…it was ok and I have no issues.
Business response:
We appreciate you taking the time to rate us. Your feedback is highly valued.
It was very clean, and staff is very friendly. My room had a big window scaffold and roof top for the view. I hope to have a better view next time.
Business response:
We are excited to hear that you found our resort clean and our staff friendly. These are two aspects of our service that we take great pride in, so it's wonderful to know they met your expectations. We appreciate your feedback regarding the view from your room. While the scaffold and rooftop view may not have been ideal, we thank you for bringing this to our attention. We will certainly take your comments into consideration and hope to provide you with an even better view during your next stay with us. Thank you for choosing... read more
ok hotel is good, but not satisfy with charged with early check in ( only 45 minutes before 3 pm)
Business response:
We appreciate you taking the time to share your feedback. We're glad to hear that you found our hotel to be good overall. Regarding the early check-in charge, we understand your concern. Our standard check-in time is 3 PM, and we do our best to accommodate early arrivals when possible. We apologize if the policy for early check-in wasn't clearly communicated. Your comments help us improve our service, and we thank you for bringing this to our attention.
Business response:
We're thrilled to hear about your positive experience at Eldorado Resort Casino. Thank you for sharing your feedback!
Tile grout in shower is dirty. Room needs renovation but good value. All in all everything was good
Business response:
Thank you for sharing your concerns about the room condition. We appreciate your feedback and will take note of the issues you've mentioned regarding the tile grout in the shower and the need for renovation. We're glad to hear that despite these concerns, you found our hotel to be good value overall and that everything was generally good during your stay. Your comments help us improve our services, and we thank you for taking the time to provide this valuable input.
Business response:
Thank you immensely for your 5-star review! We greatly appreciate your positive feedback.
A
Business response:
Your feedback is invaluable to us. Thank you for your review.
Business response:
We are privileged to hear that you had a great experience at Eldorado Resort Casino. Thank you for taking the time to rate us. Your feedback is valuable to us.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,226 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.