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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Ok Bars not open late Nice staff
Business response:
Thank you for your feedback. We're delighted our staff provided excellent service. We appreciate your comments about our bar hours and will take them into consideration.
Exceptional
Business response:
We're glad to hear you had an exceptional experience at Eldorado Resort Casino. Thank you for your feedback.
I would stay here again.
Business response:
We're delighted to hear you would stay here again. Thank you for your feedback.
Pleasant Drinks were expensive. My bike was stolen out of their gated parking on the last day. They didn't seem to care. The. Beds and pillows were comfortable and clean.
Business response:
We value your input and appreciate you taking the time to share your experience. We're sorry to hear that you found our drinks to be expensive. However, we're glad you found the beds and pillows comfortable and clean during your stay. Your comfort is important to us. We take your concerns seriously and will review our pricing and security measures. Thank you for choosing our hotel.
Exceptional
Business response:
We appreciate your feedback. Thank you for sharing your experience at Eldorado Resort Casino.
Pleasant Very hard to find hotel desk Floors inroom were not vacuumed Shower did not drain properly Room was right above nightclub Smelled like cigarettes for a non smoking room Easy parking access
Business response:
Your feedback is invaluable to us, and we appreciate you taking the time to share your experience. We're thrilled to hear you found the parking access easy, as we strive to make our guests' stay as convenient as possible. Thank you for bringing the other issues to our attention, as it helps us identify areas for improvement. We value your input and hope to have the opportunity to provide you with a better experience in the future. Thank you once again for your review.
Eldorado Hotel and Casino is a great place to stay when visiting Reno. Nothing the staff took care of us and we liked the foid court at Circus Circus to eat at when we didn't feel like going outside the hotel. Very convenient! I liked that the hotels connected to one another! It made it easy to spend time with the volleyball girls that stayed at Circus Circus.
Business response:
We're absolutely thrilled to hear that you enjoyed your stay at Eldorado Resort Casino! Thank you for sharing your experience. We're glad you found our staff attentive and that you appreciated the convenience of the food court at Circus Circus. It's wonderful to know that the connected hotels made it easy for you to spend time with the volleyball girls staying at Circus Circus. We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted that we met your expectations.
Clean nice rooms but sheets suck. Food at Brew Brothers sucked but all the staffs were amazing. HATE the sheets on the bed. Not a fitted sheet and the flat sheet was not large enough to tuck in. Restaurants sucked! Food was horrible and over priced. Rooms were clean and staff were amazing.
Business response:
Thank you for taking the time to share your feedback with us. It's invaluable to our continuous improvement efforts. We sincerely apologize for any inconvenience you experienced with the sheets and food during your stay. We're disappointed to hear that these aspects of your visit did not meet your expectations. We appreciate your kind words about our clean rooms and amazing staff, and we're glad these elements of your stay were positive. Once again, thank you for sharing your experience. Your feedback helps us identify areas... read more
Very Good
Business response:
We're thrilled to hear that you had a very good experience at Eldorado Resort Casino. Thank you for sharing your feedback with us. Your satisfaction is our top priority, and we're pleased that we were able to meet your expectations during your stay. We appreciate you taking the time to let us know about your positive experience. We hope to welcome you back again in the future for another enjoyable visit.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 3.9 star rating with 24,284 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.