Eldorado Resort Casino

3.9

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

3.924,284 reviews

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Lauren

a year ago

Old and Dated The old out dated decorum. The rooms and lobby could use a update bad. Everything is so dated right down to the furniture, rooms and bathroom. Spa at Silver Legacy was amazing

Business response:

We sincerely apologize for any inconvenience you experienced due to the outdated decor in our hotel. We appreciate your detailed feedback regarding the rooms, lobby, furniture, and bathrooms. Your comments are valuable to us and will be taken into serious consideration as we plan for future improvements and updates to our facility. We're glad to hear you enjoyed your experience at the Spa at Silver Legacy. Thank you for taking the time to share your thoughts about your stay with us.

Kristine

a year ago

Good

Claudia

a year ago

Pleasant

Perez

a year ago

Enjoyed my stay just room very small for the price Really small room for the price Clean

Business response:

Thank you for your feedback regarding your recent stay with us. We appreciate your input about the room size and price. We're glad to hear that you found the room clean and enjoyed your overall stay. We will take your comments into consideration as we continuously strive to improve our guests' experiences. Thank you again for choosing our hotel.

Cynthia

a year ago

Good Parking was difficult to locate garage not large enough for a resort the size of the El Dorado so we had to park outside. Atmosphere in the lobby was inviting and we had access to more than just the El Dorado to see and explore on an over night stay heading to Vegas.

Business response:

We are absolutely thrilled to hear that you found the lobby atmosphere inviting during your stay at Eldorado Resort Casino. We apologize for the parking challenges you experienced and appreciate your feedback. Thank you for choosing to explore more than just the El Dorado during your visit.

Michelle

a year ago

Awesome Hotel There was nothing I didn’t like. Was a great experience and I will come back to stay there when I’m in Reno Super close to the ballroom where we went for a concert. Also loved that you still have smoking rooms.

Business response:

Thank you for your wonderful feedback. We are thrilled to hear that you had an awesome experience at Eldorado Resort Casino. We're glad you enjoyed our convenient location close to the ballroom for the concert you attended. It's also great to know that you appreciated our smoking room options. We strive to provide a variety of accommodations to suit our guests' preferences. We look forward to welcoming you back when you're in Reno for another great stay.

Rappai

a year ago

Exceptional

Anonymous

a year ago

Fun stay overall Our view from the room 332 was HVAC equipment. Would have liked to known that ahead of time so we could upgrade the room. Kept the curtains shut. We rnjoyed the casino's, the restaurants, being with our family and the concert we saw.

Business response:

We're honored to hear that you enjoyed your stay overall and had fun with your family. It's great to know that you appreciated our casino, restaurants, and the concert you attended. Thank you for sharing your experience with us. We value your feedback and will take your comments about the room view into consideration for future improvements.