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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Experience the excitement of Eldorado Resort Casino in Reno! Relax in one of Eldorado Reno's newly remodeled luxurious hotel rooms and suites. Our New Rooms feature sleek, high-quality furniture in rich, dark woods; all new eye-catching lighting to brighten the overall ambiance; new carpet in a striking black and gold pattern that adds a modern flair; and plush side chairs to add an extra touch of warmth to the fresh new style. King rooms now have a sleeper sofa for added comfort and convenience. The rooms also feature fine ... read more
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
We like that the hotel is onThe Row with options. The fitness room is extremely disappointing as well as the pool too. There are definite pros and cons to being downtown. Pros are there are some great trendy dining options on the River Walk and Midtown that are within walking distance or a short Uber/Lyfr ride. Cons...lots of vacated buildings and homeless seeking shelter.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
Non-casino public areas were nice including the coffee shop that has delicious bakery items. The room was smoking. We immediately asked for non-smoking but was told there were no other king sized bed rooms available. This is a huge hotel so this information seemed like a brush off. There were some random clothes on the counter in the bathroom which was kind of gross. There was almost zero water pressure and literally the only thing we could smell was smoke. Three days later are stuff still smells.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
Business response:
Thank you for the review.
location is convenient, staff was friendly, plenty of dining options we didn't need to leave The Row
Business response:
Thank you for the great review!
I Screwed up on reservations and ended up locked out Sunday night. Check in desk personnel (Can't remember her name) was so helpful in helping us Fix my mistake! No negatives that I could see.
Business response:
Thank you for the review!
last at night you had to go outside of casino to get something to eat.
Business response:
Thank you for the feedback.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.4 star rating with 18,112 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.