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Emergency Animal Hospital of Collin County

4.9

About this business

24/7 EMERGENCY VETERINARY CLINIC IN COLLIN COUNTY Emergency Animal Hospital of Collin County is an emergency animal hospital located in Plano, TX. The Doctors and staff at Emergency Animal Hospital of Collin County have years of experience treating serious conditions and offering emergency care. We are open nights, weekends, and holidays when your family veterinarian may be closed. 

Location details

10225 Custer Road, Plano, TX, 75025, United States

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4.91,860 reviews
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Tom Williams's profile image
Tom Williams 
recommend  Recommended
3 years ago

staff is caring and professional 

Business response:

Thank you for your amazing review, Tom! We love what we do and are glad to be here for you and your pet! 

Karen Elsafty's profile image
Karen Elsafty 
recommend  Recommended
3 years ago

4/15 Out of town of course but with the help of our vet clinic was able to get into facility. Sam was good taking checkin info about our beloved pet and family member. Dr. Murray good at explaining condition and I trusted daughters gut feeling the clinic Personnel was compassionate. Nothing more difficult that when you leave an emergency occurs. Time will tell on diagnosis but so far so good. I will have to say that the price of care was shocking since he was overnighted but he’s part of our family. ❤️ 

Business response:

Thank you for your kind words and recommendation, Karen! We will be sure to tell Sam and Dr. Murray your positive feedback. We understand any pet emergency is stressful, especially one happening when you're out of town, but we are thankful that you trusted us with your pet's care. Best wishes to you both! 

Margie Veselka's profile image
Margie Veselka 
recommend  Recommended
3 years ago

I brought my dog Zippo there on Sunday with Congestive heart failure and in desperate need of care. Unfortunately all we could do was help him to Rainbow Bridge. I was struck with grief needless to say. The staff was extremely compassionate and caring about my situation making the best out of the worst. Thank you and I would highly recommend them. 

Business response:

Thank you for your touching remarks, Margie. Our entire team is thinking of you during this difficult time. Zippo was precious to us and we are honored to have been trusted with his care.  

Emergency Animal Hospital of Collin County's profile image
Emergency Animal Hospital of Collin County 
recommend  Recommended
3 years ago

I took my 13 yr old dog there because he got his tail caught in a door. It was bleeding and bent . Dr recommend amputation for $1000 !!! 😳 That was too severe in my opinion. So she gave me antibiotics and a pain pilll for him at $350 2 weeks later he's happy as a clam wagging that cute Lil slightly bent tail ! Glad I didn't take her advice 

Business response:

Stephanie, thank you for taking the time to leave feedback. We are so happy your pup is doing well and on the mend! Should you have any questions, don't hesitate to reach out and call. 

Imelda Lopez's profile image
Imelda Lopez 
recommend  Recommended
3 years ago

My dog was not eating and vomiting. Turned out he swallowed a large piece of his rubber bone. We took him in and was informed it was stuck in his intestine. He would need surgery to remove it. The staff and vets were wonderful, caring and accommodating. They calmed me down and worked with me to get the care my dog needed. He is in recovery and so far doing well. Thank you to the wonderful vets and staff at this hospital. 

Business response:

Thank you for the positive recommendation, Imelda! We are so glad to have been able to help your fur baby, Bear. We hope he's recovering well and please don't hesitate to reach out if you have any questions or concerns. Take care! 

Sandra Byrd's profile image
Sandra Byrd 
recommend  Recommended
3 years ago

They were very caring while my husband and i went through the loss of one cat and the other in real trouble. Had both spayed and a day later incisions opened. This hospital saved our cat and was very patient with us as we were scared for one cat and going through the loss of the other. I thank them for all they did for us and our baby. 

Business response:

Sandra, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide comfort during such a tough situation, please don't hesitate to give us a call should you need anything. We hope your baby Izzy is recovering well! 

Donna Stephenson's profile image
Donna Stephenson 
recommend  Recommended
3 years ago

Everyone gives you and your animal undivided attention. You are the only one in the room. The doctor makes you feel you do know what you are talking about and pays attention!!! They loved my little sweet dog until she passed. Keep up the great work!!! Donna 

Business response:

Thank you for your touching remarks, Donna. Our entire team is thinking of you during this difficult time. Your pet was precious to us and we are honored to have been trusted with their care. Best wishes to you!  

Lisa Torrey's profile image
Lisa Torrey 
recommend  Recommended
3 years ago

Excellent care and they care about your pets. They saved our Annie from a weekend of pain and suffering until she could see her regular vet. They sent all tests snd info to my vet. 

Business response:

Thank you for your generous feedback, Lisa! Our team looks forward to seeing you and your pet again soon. 

Jennifer Hernandez Bachonski's profile image
Jennifer Hernandez Bachonski 
recommend  Recommended
3 years ago

They were amazing with my puppy that was bit by another dog. 

Business response:

Thank you Jennifer for the recommendation! We are happy to have been able to help your sweet pup! 

Frequently asked questions about Emergency Animal Hospital of Collin County

How is Emergency Animal Hospital of Collin County rated?

Emergency Animal Hospital of Collin County has a 4.9 star rating with 1,860 reviews. 

When is Emergency Animal Hospital of Collin County open?

Emergency Animal Hospital of Collin County is open now. It is open 24/7.