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Emergency Animal Hospital of Collin County

4.1

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10225 Custer Road, Plano, TX, 75025, United States

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4.12,805 reviews
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Wendy Knight's profile image
Wendy Knight 
recommend  Recommended
3 years ago

I can not say enough good things about this clinic! Dr Navarro and all of the staff were amazing! They were compassionate and answered all of my questions. A special thank you to Tia for taking such great care of my boy Jubal! 

Business response:

Wendy, thank you for taking the time to leave us such a thoughtful review! We very much appreciate your kind words, it was our pleasure caring for your sweet Jubal. We will certainly share your compliments with Dr. Navarro and Tia! Best wishes!  

Gloria Leslie's profile image
Gloria Leslie 
recommend  Recommended
3 years ago

They got my dog in quick and fixed her right up! Awesome staff! 

Business response:

Gloria, thank you for the kind words! Best wishes to you and your pup!  

Stacy Taylor's profile image
Stacy Taylor 
recommend  Recommended
3 years ago

I had a great experience with this ER. Kelsey was our tech that checked us in in the lobby. She was so kind to me and our sweet Biggie! ❤️ All of the front desk staff were awesome as well and his attending vet., Dr. Echevarria. Great experience and our baby is home again! Thank you for caring and helping him through a rough night! 

Business response:

Thank you for your kind words, Stacy! We will be sure to share your compliments with Kelsey and Dr. E. Please give extra love to Biggie from us! 

Sean Butler's profile image
Sean Butler 
recommend  Recommended
3 years ago

Compassionate staff! Our Vet tech had us calm almost immediately. All were thoroughly and attentive. Definitely recommend, if you have any pet emergencies. 

Business response:

Thank you for sharing your wonderful review, Sean! On behalf of the staff, thank you for trusting us with your pet's care! 

Amy Smith's profile image
Amy Smith 
recommend  Recommended
3 years ago

Everyone was patient and kind, but worked quickly to get us settled. 

Business response:

Amy, thank you for taking the time to write us a review! We very much appreciate your kind words. Best wishes!  

Terri Gee Velasquez's profile image
Terri Gee Velasquez 
recommend  Recommended
3 years ago

My dachshund had puppies 4 weeks ago, she now has mastitis and was experiencing they symptoms and her tests are very very full and very very hard. She stopped feeding them about a week ago, and we took her in yesterday. The doctor and staff were very accommodating and had excellent bedside manner with their patients. I am so grateful we took her there and they provided a course of action that will help my Mylee heal. 

Business response:

Terri, thank you for taking the time to write us a review. We very much appreciate your kind words! Please don't hesitate to call if you have any questions about Mylee's recovery. Best wishes to you both!  

Debbie Mcwilliams's profile image
Debbie Mcwilliams 
recommend  Recommended
3 years ago

Awesome service and communication, very thorough and explored everything possible for my pet. Highly recommend! 

Business response:

Debbie, thank you for the kind words and recommendation! It was our pleasure caring for your pet. Best wishes to you both!  

Sybille Carter's profile image
Sybille Carter 
recommend  Recommended
3 years ago

Amazing staff!!! Loved the quick online check in process. Thankful for the Dr.'s and staff for saving my furbaby 

Business response:

Thank you for sharing your wonderful review, Sybille! It was absolutely our pleasure caring for your sweet furbaby. On behalf of the staff, thank you for trusting us with your pet's care! 

Julie Odum's profile image
Julie Odum 
recommend  Recommended
3 years ago

They staff, nurses and doctors give it their all and even though my little dog didn't make it today, this team have her their all. Thank you 

Business response:

Thank you for your touching remarks, Julie. Our entire team is thinking of you during this difficult time. Your pet was precious to us and we are honored to have been trusted with their care.  

Frequently asked questions about Emergency Animal Hospital of Collin County

How is Emergency Animal Hospital of Collin County rated?

Emergency Animal Hospital of Collin County has a 4.1 star rating with 2,805 reviews. 

When is Emergency Animal Hospital of Collin County open?

Emergency Animal Hospital of Collin County is open now. It is open 24/7.