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Emergency Animal Hospital of Collin County
- Emergency Pet Hospital
- Plano, TX
About this business
Location details
10225 Custer Road, Plano, TX, 75025, United States
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RecommendedThe staff was kind and efficient.
Business response:
Thank you for your recommendation, Maggie! Best wishes to you and your pet!
RecommendedMy husband and I are traveling across the US to move. One of our cats is/was super stressed to the point where he was open mouth breathing and scratching his claws down to the quick against his carrier. the vet checked him out and gave us something to calm his nerves. The first day with travel on that medicine was a 1000 times better. Thank you Emergency Animal Hospital of Collin County for great service and for having friendly staff. 😊 -Chunk's Family
Business response:
Thank you for your kind words, Karleisa! It was our pleasure to care for Chunk during his road trip! We wish you safe travels and hope you know that if you ever need an animal ER, you've got one in Texas! Please give extra love to Chunk from us!
RecommendedStaff is caring and upfront on your pets needs.
Business response:
Thank you for your generous feedback, Monica! Don't hesitate to call us if you have any questions. Please give your pet extra love from us!
RecommendedOur dog ingested a foreign object after our regular vet had already closed. We initially took him to Frisco Emergency Pet care where they dismissed us and said they could not see us so we took him to Emergency Animal Hospital of Plano. The staff there was amazing. They took great care of our dog and since my husband was out of town I had our 2 young boys with us. The staff could see my stress in the waiting room and brought my boys out snacks, offered them hot chocolate and even put on cartoons on the lobby tv for them to he... read more
Business response:
Thank you for your kind compliments, Jennifer! We are so glad that we could help alleviate some stress during your visit with us. We know all too well how stressful and scary it can be bringing a beloved pet to the ER! Don't hesitate to give us a call if you have any more questions about your sweet pup. Best wishes to you and your family!
RecommendedOur dog ingested a foreign object after our regular vet had already closed. We initially took him to Frisco Emergency Pet care were they dismissed us and said they could not see us so we took him to Emergency Animal Hospital of Plano. The staff there was amazing. They took great care of our dog and since my husband was out of town I had our 2 young boys with us. The staff could see my stress in the waiting room and brought my boys out snacks, offered them hot chocolate and even put on cartoons on the lobby tv for them to hel... read more
RecommendedWas in there last night 06/20/21 trying to help our pet who could not walk and was very lethargic. All we could do was help him to the rainbow bridge! This place shows compassion at the worst time and is very caring. They answered all our questions, and explained everything in detail. I would recommend them to anyone. 💜
Business response:
Amber, thank you so much for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide some comfort during this tough process and please don't hesitate to give us a call should you need anything. We wish you the very best!
RecommendedOn Wednesday evening, June 2nd we were there with a pet emergency for over 4 hours. There were about 20 cars waiting with emergencies as well to be seen. The staff was caring, professional and put the most severe injuries first. Thank you for all of your hard work and dedication to our pets.
Business response:
Kelly, thank you for your kind words! We are grateful for your understanding that emergency cases take priority and are so extremely appreciative of your patience. Every staff member here loves animals and loves what they do. Every pet, regardless of severity, is important to us! I will be sure to share your kind words with the team and wish you and your pet the very best!
RecommendedDr Yeager examined my newly adopted Bailey on Saturday afternoon for an infection at the surgery site the animal shelter had performed. I found Dr Yager to be an awesome doctor in explaining how I should treat him at home. I was impressed with the staff that I came in contact with. Everyone showed compassion and thoroughly explained the problem was having and the treatment to follow. Thank you Dr Yager. I really appreciate your help. Don Little
Business response:
Thank you for your feedback, Don! We will be sure to forward your kind words to Dr. Yager. Please give extra love to Bailey from us.
RecommendedI could wax poetic at length about the service at this facility. They saved my baby's life, they did it with affordability in mind, and they treated me like the concerned cat Mama I was. Saving a life is always expensive, but EAHCC did it as cost efficient as possible. I highly recommend them!
Business response:
Thank you for your kind words, Andrea! We love what we do and reviews like yours always make us smile! Please give extra love to your sweet cat from us!
Frequently asked questions about Emergency Animal Hospital of Collin County
How is Emergency Animal Hospital of Collin County rated?
Emergency Animal Hospital of Collin County has a 4.1 star rating with 2,812 reviews.
When is Emergency Animal Hospital of Collin County open?
Emergency Animal Hospital of Collin County is open now. It is open 24/7.