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Emergency Restoration Services LLC of Virginia Beach, VA specializes in cutting edge mold removal & remediation, water, fire and smoke damage restoration services throughout Hampton Roads. Our environmentally safe approach to mold removal helps protect against the harmful effects of toxic mold exposure while preserving the world we live in. Our company offers both residential and commercial mold remediation solutions, with years of experience in many project environments. Regardless of the type or scope of damage, you can be... read more
2433 Castleton Commerce Way, 102, Virginia Beach, VA, 23456, United States
Get directionsWe're extremely happy with the work performed by emergency restoration services for us. All were prompt, friendly and professional In 2015 hole in our neighbor's roof (we own a townhouse) listening water to our house. They came out and perform mold and water damage remediation however they could not complete the work until our neighbor fix the roof which was several months later. Emergency restoration services was very understanding of that, left us one of their fans that we could use because every time water would come in. ... read more
Business response:
Thank you for taking the time to provide feedback. It was a pleasure to be of service to you on this project. Please let us know if we can be of assistance on any further projects. If you have any questions or concerns please don't hesitate to call our office.
I had significant water intrusion into my garage and a bathroom, which is underneath my kitchen, during the tropical storm last fall. There had also been some previous water damage as well. I used Angie's list deal to get mold testing done. Aaron showed up at the scheduled time and completed the testing. In a few days, he sent me the results of the testing and a quote on remediation. Fortunately the mold was minor,, however the damage was still significant so I contracted to fix the damage. The work took about three days. Th... read more
Business response:
Thank you for taking the time to review our services. It was a pleasure to be of assistance on this project. If we can help in any other way please do not hesitate to call us again! Chad
All went well.
Business response:
Thank you for your review. We appreciated the opportunity to assist with your mold testing needs.
Fantastic contractors to work with. They provided a detailed scope of work for the areas of the house that had water damage, timely removal and repair of the spaces, and great recommendations for other contractors they have worked with for areas that needed repair they did not cover. We will definitely use them again if we need any restoration services.
Business response:
Thank you so much for your review! We strive to have excellent customer service, and are please you received that from us!
It turned out no complaints, they came they tested the air they gave me a report so I was happy with it. <br /> <br /> They come and did what they had to do and within a week they gave me the report that told me how things turned out.
Business response:
Thank you for your review! We strive to have excellent customer service! Sincerely, ERS
The whole process was so easy. We live in an old home and wanted to check for mold. I was able to set up an appointment for that week, and they honored the Angie's List price. Aaron looked around my home and crawlspace, and performed a few tests. It was a relief to find that we have no mold issues.
Business response:
Thank you for your review. We strive to have excellent customer service, and are pleased you were provided with that! Sincerely, ERS
We did not have active mold, but some old mold spots detected and a quote for repair. We will use them when we are ready to repair the old water damage.
Business response:
Thank you for your response! We would be happy to provide mold remediation services for you when you are ready. Sincerely, ERS
They were really great! I had a plumber replace the pipe. The guy was prompt, didn’t try to gauge me. He did the job just like he said he was going to do. He didn’t take forever, I was so happy with the result. He was very nice, when he quoted me the price that my plumber said it was worth, I hired him. Other quotes from other companies were for $20,000 & $4,500. I was happy, it was as advertised and the price was right. The work turned out really great. They did a good job. I kept their card. Was exceptionally good! I would... read more
Business response:
Thank you for your response! We strive for excellent customer service, and are pleased you had a positive experience with us! Sincerely, ERS
A+++++++ You won't regret the phone call. Highly recommend asking for Aaron! He was spot on assessing the root cause and only proposed required work. ERS is certainly not a high pressure sales company. They are all about doing the right thing for their customers. Couldn't be more pleased with Aaron's approach and quality of work.
Business response:
Thank you so much for your A+ rating! We appreciate you taking the time to write a review. We strive to do right by our customers, and are pleased you had a positive experience! Sincerely, ERS
Emergency Restoration Services LLC has a 5 star rating with 392 reviews.
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