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Endurance is one of the largest providers of vehicle service contracts in the nation and is backed by an AM Best “A” rated insurance company. When your auto manufacturer’s warranty is about to run out or has run out, you’re responsible for any mechanical breakdowns your vehicle incurs. That can lead to thousands of dollars in auto repairs. Endurance can shield you from those high costs with a vehicle protection plan that will pay the mechanic directly for parts and labor.
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
After enrolling in a plan I began reading customer reviews and honestly my confidence was waning quickly. I sent an email request to cancel my policy and I was immediately contacted by James **** Customer Experience Rep from Endurance. James was patient, attentive, understanding, and committed to customer satisfaction and retention. He was extremely knowledgeable about products, services, coverages, and pricing. Instead of canceling my plan as intended I adjusted the payment structure and enrolled in Endurance elite and the ... read more
Vaneta did a great job and was very efficent. I got my policy switched to my new car without any hangups.
Service rep was able to help me out a lot in my time of difficulty. Most definitely appreciate such customer service.
My customer rep was wonderful. she helped me get exactly the information I needed very quickly! 10 stars for her,
Very quick and helpful! My call was answered promptly and my request was handled sufficiently. Thanks
So far so good. My truck is headed to the dealership. Hopefully my experience is a 5 star. So far it has been. Awesome customer service. Hopefully it get fix right.
T---- is the best!!! She assisted me with my past due bill with such great professionalism!!! Thanks again, T----! Sorry for the T----. I'm not supposed to leave any identifying names per the Terms and Conditions of this review.
So far so good but have not had to use them on either of nt covered vehicles we will see if or when I do need them how they really rate
I want to thank Mary for her great customer service she provided. She took care of my needs and even called me back in a very timely manner. I want Endurance to know they are very lucky to have such a great employee to represent the company. Thanks again. Gary M
Endurance Warranty Services has a 4.9 star rating with 18,181 reviews.
Endurance Warranty Services is closed now. It will open at 8:00 a.m.