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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Endurance is one of the largest providers of vehicle service contracts in the nation and is backed by an AM Best “A” rated insurance company. When your auto manufacturer’s warranty is about to run out or has run out, you’re responsible for any mechanical breakdowns your vehicle incurs. That can lead to thousands of dollars in auto repairs. Endurance can shield you from those high costs with a vehicle protection plan that will pay the mechanic directly for parts and labor.
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Very quick to resolve my issue outstanding service no long hold time
Very patient and helped me re-set my password and stayed with me until I figured it out. Thanks.
I received the best service I ever received from any company during me wanting to cancel service due to a mishap between the Dealer, Endurance and I. After going back and forth for 2 months about a claim. Endurance Rep Amy was able to help me in less than an hour and explain the process that I was unaware of. The company and plans are great when honored. I have to give all credit to Amy ****** for great Customer Service and Knowledge of the Company. They will keep my service with reps like that
I was experiencing difficulty obtaining verification from a warranty company that I had a brief encounter with. I was unable to reach them by phone vall afternoon. I called Endurance for assistance, and "WILL" went far above the ceiling to help me obtain necessary documentation in order for me to obtain my coverage from Endurance. Will was extremely polite, patient and throrough in every endevour. He is a GEM and I can not thank him enough for his positive interventions.
I have been a customer of Endurance for the last 3 yrs. I called to extend or renew my extended warranty because it was coming to an end. I had to call the corporate office because the initial sales persons was rude...and pushy....I told him I was not comfortable with the way he was speaking to me and it got me nowhere Once I got to the corporate level I was very pleased with the service . He addressed all of my questions and concerns and also addressed the issue with the original sales person. He was very accommodating, I h... read more
Business response:
Hello MaryAnn, We would like to speak to you about your experience with Endurance and see what we can do to find a resolution for you. Please give us a call at 866-432-4443 and ask for the Customer Experience Department. Thank you, Endurance Support Team
I’ve had nothing but a great experience with Endurance. I’ve had the pleasure of working with Josh ***** customer service agent, and Eddie Perez the Customer service Manager. I put my vehicle In the Lincoln dealership in October 19 for a minor hesitation. Lincoln told me it was a solenoid that would cost 1200$ Endurance sent out inspectior Lincoln was paid for services. Went to pick up car from shop, drove off lots car started giving me major issues that wasn’t there before repair. They misdiagnosed my vehicle and tried to g... read more
I spoke with Chelsea ****** today and she was very helpful . She was personable, polite , courteous and professional! I don’t know the names of the other representatives I’ve dealt with but they’ve all been friendly and very helpful!
Program could be BETTER, here's 2 A Hopeful Future.
I worked with Tabitha *******. God Bless this young lady. I had questions, and she not only gave me the answer, but explained the answer. Asked me if I really understood, and was willing to explain it better. Every company needs a customer service representative like her. It's representatives like her, that gives companies a great name, not just good, but great. I thanked her on the phone, but I want you to get a message to her, that I again say, Thank You young lady.
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.9 star rating with 18,181 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is open now. It will close at 5:00 p.m.