Epos Now - USA

Betty T. 

on Capterra

9 years ago

"Review for EPOS" Pros: Generally speaking its easy to use, its not complex. Cons: There are a lot of items I can list as I am a very disappointed customer. Customer service is quoted to be 24/7. But if you're in the US you're mostly going to be told that someone in the US support team will have to get back to you during work hours. So its really not 24/7 support. Another false selling point is the "integrated" mercury payment system. Again, while this is an integrated solution, Mercury is an even worse company to deal with ... read more

Fiona K. 

on Capterra

9 years ago

"Don't believe everything they till you. " Pros: The till side is OK. Pretty easy to use and understand. Cons: Tell you anything just to make a sale. It not suitable for every business especially small repair shops where a good booking in system is required. Unhelpful complaints department especially the manager not interested still waiting for him to call me back with a technical support appointment which is a waste of time. 

Eric M. 

on Capterra

9 years ago

"Buyer beware!" Pros: Nice looking dashboard although buttons are too small and fiddly to press Cons: Software is extremely glitchy and often just locks up needing a reboot. Vendor claims it is not their software but my iPad browser. (strange how every other app or browser works perfectly without issue) I bought this because their website inferred that it would interface with Quickbooks which it did not. They talked me into changing my accounts package from quickbooks to Xero at extra per month, but that failed also. When I ... read more