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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"WORST SYSTEM AND CUSTOMER SERVICE" Pros: I made the decision to purchase this software because it looked user-friendly and the support team sounded great. It was also in top 10 for retail software in UK. Cons: Since, the beginning I had many technical problems and problems with the support team. Once accidentally, they've deleted all my sales and product data during trading! After a while, I lost connection with the support team, waiting for a day or 2 for them to get back to me, screen freezes in front of the customers in ... read more
"Avoid at all costs! " Pros: Seemed at first glance to be value for money, great support and was told would do everything on my list. Cons: Things we were told it could do we were unable to find, would on occasion log me out and not allow myself or anybody else back in thereafter. Overall: From what I was told this was a great system however in reality it could do only a small percentage of things on my list - such as remote access, custom templates and access to packing slips etc from another location. Then the costs starte... read more
"Totally RIP-OFF" Pros: covers most of my needs,not a bad support team. Cons: Be aware they con people easily.sluggish software, you have to buy all equipments from them so not compatible with any other hardware other than themselves. Overall: absolutely rip off, they advertise complete solution for £249 including till terminal, cash drawer and a printer. (to good to be true) when I called to place an order, I ended up getting it for £600 for that. here comes worst part, as I only received a till terminal without cash drawer... read more
"Hidden charges Epos company charged bad " Pros: Not fulfilled the requirement of my buisness Cons: Rubbish software even Internet not connected very bad Overall: This Epos company mugged their customers money don’t sign the contract they charge hidden and advisors are not helpful
"What a shamble!" Pros: Product its easy to use but the lack of support or the ability to work when wifi signal drops really let this product down Cons: Support, support and support. Also their software is not great and very often slow down Overall: Im pretty sure all those positive reviews are not genuine because time and time again support proven how bad they are at their job. Even when you go to their forum you can see how many bad reviews and im also sure this review wont be even read of publish by anyone at eposnow. Let... read more
"Don't Do it! Go with another POS" Pros: It looks nice thats pretty much all I can say about it. Cons: customer service is a joke, I've sent so many emails and called and keep getting bounced around. They are charging me when I didn't get my system for a month and half got my CC company set up and said I would here from Epos Now to finish the final step and nada. I even got charged for not doing the integration of the cc payment per terms and conditions which I did and called asking them to help me with the final step and no... read more
"Horrible customer service." Pros: Easy to navigate. Cons: Does not have some common sense features used in restaurant business. Overall: Horrible customer service. They do not answer the phone for technical support, but when I called to buy as a new customer, they answered the phone immediately.
"Extremely Disappointing" Pros: I like the User Interface but thats about it. Cons: The constant problems. My system runs so slow my staff does nothing but complain about it. It takes 5 to 10 senconds for the cash drawer to open. The systems boots us out at least once a day. The IBC integration is a joke. I have assured by IBC that the issue lies with EPOS. Customer service does not exist. We cant get through to anyone, return phone calls do not happen and requesting service via a web ticket does not work either. Currently i... read more
"Support " Pros: Quick end of day report Report are the only good features Cons: No support tills are freezing if you looking for good Epos do not go with Epos now they will promise you everything and once you buy it u will regret Overall: Horrible
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,332 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.