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Extra Credit Union
- Credit Unions
- Warren, MI
About this business
Location details
6611 Chicago Rd, Warren, MI, 48092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 11:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Avoid talking to Lisa in the loan department at all cost. Ask for anyone else.
Business response:
Hello Jim, thank you for taking the time to leave your feedback. We will pass this along to the management team. We apologize if your experience was less than expected. Please let us know if there is anything you need.
well I tried to apply for a loan again and this time when I was checking on the application that took me over a half hour to do the girl on line said there was no application to be found. Funny how everyone puts good reviews but when I put a bad review, it seems to disappear so the only way my review will show is if I give all fours or fives. All I want is to apply for a loan with my husband being a coborrower and I have never had so many issue. I wish someone would call me about this.
Absolutely a nightmare as well as horrid. Person i word with always has excuses for everythis and never returns phone calls {Jiana} Needs a re=eval and yesterday. Says never rec what was faxed. left various messages on her voice mail and with the call center. Says never received them. etc. Had to give one star as there are no negative ones
Business response:
Hello Michael, thank you for taking the time to leave this feedback. We passed this along to our management team and understand that a manager reached out to you and helped to resolve your issues, getting you the help you needed. Please let us know if there is anything else you need.
We've had nothing but positive experiences in the 20+ years we've been members. Your positive, friendly receptionist sets the tone for a friendly, service oriented climate. Loan Officer, Lisa Stateler, recently facilitated our debt consolidation loan. She was attentive, professional and closed our deal with expedience, attending to every detail with expertise and attention to detail. Kim Flores is our "go-to" staff person for tech support and any concerns or questions. She follows through with friendly, expert support... read more
It was amazing!
Frequently asked questions about Extra Credit Union
How is Extra Credit Union rated?
Extra Credit Union has a 4.3 star rating with 748 reviews.
When is Extra Credit Union open?
Extra Credit Union is closed now. It will open tomorrow at 9:00 a.m.