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Extra Credit Union
- Credit Unions
- Warren, MI
About this business
Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. As the only credit union in Southeast Michigan to offer a certified K-12 financial curriculum, we provide hands-on learning, financial fundamentals and customized services to help students make good financial decisions now and create a brighter financial future. We support our teachers with many different opportunities, as well. Your membership helps support these essential school programs. We... read more
Location details
6611 Chicago Rd, Warren, MI, 48092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 11:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not recommend. My son I applied for and auto loan. Besides the round around he got I did also. No returned calls. I left messages. No emails received. Upon vehicle inspection. Truck has a tailpipe and no muffler. Michigan does not need to pass emissions. I even asked if I took it too a certified mechanic would they approve the loan and the girl said she could not answer that question. Well if a vehicle is certified as safe tjeni should be able too get a loan. But I will not advise anyone to deal with extra cred... read more
Let me start by saying I have banked here for over 20 years, when it was Metro Credit Union, I have had a couple loans which were always paid on time and in full, I use both checking and savings accounts as well as many family members. While I always have very friendly staff at the drive through etc... I must say the last 3 weeks have been a nightmare! I applied for a personal loan and received an email from Valerie who needed additional info, I then e mailed the required items, the very next day I called to verify everythi... read more
Your institution is horrible! We are long time customers who met with one of your financial advisors, who was very condescending, and did nothing for us! Also due to emergent conditions we fell short in checking acct. And you took over 400 dollars of my hard earned money in fees. After writing a letter and an additional appeal letter you again did NOTHING! Not even one fee returned! And you care about your customers??? I think not! Marie lorincz
Extra Credit Union is AWESOME BUT, Something needs to be done with how TERRIBLE the wait time is to be seen by a representative when you visit the locations.
Simply Put.....I Love My Credit Union
I have been a member of Extra Credit for well over 10 years (since it was Metro Credit Union) and have always had great experiences....... Until now, I applied for a loan 7 days ago and have heard from someone once (on day 6). When I have called to talk to the person handling my loan I leave voicemails with no return phone calls. I feel that this is an unacceptable time frame to get any information, I have had many loans processed over my time here and never has it taken more than 2 days. When applying online I was told I wo... read more
don't believe everything they say. They state they help anyone get a loan, not true I tried for a loan and was decline. I believe the reason why is I am not a member, even though I told them I would join. When the rep pulled my credit she said she did not see anything that bad on my report but yet I was declined. Oh well they lost my business, to bad because I was going to switch to them for my direct deposit.
This bank has the right mentality to help those in bad financial standing but has poor execution. They don't communicate or followup on loan decisions to know if you are approved. They also do not value confidentiality and listen well to collect and give information to the underwriters. They disclosed my fiance information to me when I mentioned that my fiance got approved for a certain amount of money where we make close to the same amount to be approve for the same amount and has the same credit score as me. They also loo... read more
On October 6,2017 I came into the sterling heights location to close on a loan with Amanda work. she was a horrible rep to work with I recommend you work with someone else. she insisted my last name was spelled incorrectly after telling her my last name was Thoms instead of Thomas several times she still wrote Thomas on the paperwork and also tried to argue with me about it. she also harassed me about changing my reviews online so she wouldn't lose her job she made me feel if I didn't I wouldn't get approve for the loan when... read more
Frequently asked questions about Extra Credit Union
How is Extra Credit Union rated?
Extra Credit Union has a 4.3 star rating with 708 reviews.
When is Extra Credit Union open?
Extra Credit Union is open now. It will close at 5:00 p.m.