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Extra Credit Union

4.3

About this business

Extra Credit Union is known for its heart to serve through offering help, guidance, counsel, and programs for the entire community. As the only credit union in Southeast Michigan to offer a certified K-12 financial curriculum, we provide hands-on learning, financial fundamentals and customized services to help students make good financial decisions now and create a brighter financial future. We support our teachers with many different opportunities, as well. Your membership helps support these essential school programs. We... read more

Location details

6611 Chicago Rd, Warren, MI, 48092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3723 reviews
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Nanette Lagunday (.'s profile image
Nanette Lagunday (. 
2 years ago

Hi, Good DAY!. Just want to know if the cashiers check my representative received is genuine. Pay to the order of Ariel Miguel Aragoncillo. Can you check please..  

Brandon Q.'s profile image
Brandon Q. 
2 years ago

Wish I could rate it a zero star  

Phil N.'s profile image
Phil N. 
3 years ago

Just a bit disappointed... We had a situation where we had to change the account numbers for direct deposits from the SSA. We did everything we were supposed to do, and everything seemed OK since the monthly checks continued to be deposited. Then 2 months later we receive a notice from the CU that the checks were still being sent with the old account numbers and that they would no longer honor that. So, we scrambled to contact the SSA and resubmitted the changes again, because they had no record of the initial changes done ... read more

Andrea I.'s profile image
Andrea I. 
3 years ago

Two tellers working and a line out the door. I shouldn't have to wait in line for 30 minutes to deposit money. I will be withdrawing all of my money and giving my business to a different credit union with better service. One woman was at a teller the entire 30 minutes I was waiting in line which left one person to handle the line. So much for a lunch break, DO NOT use this credit union. Good thing they closed the Sterling Heights location and didn't bring the workers over where they are obviously needed.  

Kris Zemens P.'s profile image
Kris Zemens P. 
5 years ago

SITE IS DOWN..... 

Ralpheon T.'s profile image
Ralpheon T. 
6 years ago

I been waiting for a call back for a week now every time I call to talk to Valerie she never answer then wen I try to switch loan offers then she call a few hours later then don’t hear from her again to a few days later I been a member for two years this is horrible way of doing business and no excuse for not getting back with me when I go inside it’s always empty please don’t go here horrible process in getting results 

Karen Schepke M.'s profile image
Karen Schepke M. 
6 years ago

Do not recommend. My son I applied for and auto loan. Besides the round around he got I did also. No returned calls. I left messages. No emails received. Upon vehicle inspection. Truck has a tailpipe and no muffler. Michigan does not need to pass emissions. I even asked if I took it too a certified mechanic would they approve the loan and the girl said she could not answer that question. Well if a vehicle is certified as safe tjeni should be able too get a loan. But I will not advise anyone to deal with extra cred... read more

Christen Wlash - W.'s profile image
Christen Wlash - W. 
6 years ago

Let me start by saying I have banked here for over 20 years, when it was Metro Credit Union, I have had a couple loans which were always paid on time and in full, I use both checking and savings accounts as well as many family members. While I always have very friendly staff at the drive through etc... I must say the last 3 weeks have been a nightmare! I applied for a personal loan and received an email from Valerie who needed additional info, I then e mailed the required items, the very next day I called to verify everythi... read more

Marie L.'s profile image
Marie L. 
6 years ago

Your institution is horrible! We are long time customers who met with one of your financial advisors, who was very condescending, and did nothing for us! Also due to emergent conditions we fell short in checking acct. And you took over 400 dollars of my hard earned money in fees. After writing a letter and an additional appeal letter you again did NOTHING! Not even one fee returned! And you care about your customers??? I think not! Marie lorincz 

Frequently asked questions about Extra Credit Union

How is Extra Credit Union rated?

Extra Credit Union has a 4.3 star rating with 723 reviews. 

When is Extra Credit Union open?

Extra Credit Union is closed now. It will open at 9:00 a.m.