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Extra Space Storage
- Self Storage
- Scotts Valley, CA
About this business
Location details
90 Santas Village Rd, Scotts Valley, CA, 95066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
We use the Scott's Valley location and couldn't be happier. Edward goes above and beyond with his hospitality. He is very knowledgeable and super helpful with any questions you have. The also sell boxes, packing tape, plastic wrap, etc. so it makes it really convenient when moving and stressed. Thank you Edward for being so kind during our life transitions.
Business response:
Thanks for sharing your experience at our Scott's Valley location, Kyle! We appreciate your kind words about Edward's exceptional service and helpfulness during your transition. It's great to hear that you found our facility convenient, especially with the availability of packing supplies on-site. We're glad Edward was able to assist you with any questions and provide knowledgeable support during what can be a stressful time. Thank you for choosing our Scott's Valley location for your storage needs.
After calling around to every other storage facility in the area, I was discouraged with the choices that were available. Luckily, I was fortunate enough to finally end up having a conversation with Tiffany at Extra Space. She was very attentive, helpful, and understanding. She helped me sort out my options and decide on a unit size which ended up being perfect for my needs. I would definitely recommend extra space to a friend based on my interaction with her. Professional, respectful, considerate, and very knowledgeable. A+... read more
Business response:
Thank you for sharing your positive experience with Tiffany at Extra Space Storage. We deeply cherish your recommendation and are glad we could assist you with your storage needs.
Great company to store with. No issues loading or Unloading our property. Will use this Extra Space Storage again.
Business response:
We're glad to hear you had a great experience storing with Extra Space Storage. Thank you for sharing your positive feedback!
Great location and easily accessible. The gate has Bluetooth so you can use your phone to enter the gate. The units are clean and carts are always available.
Business response:
Hi Tanya, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (831) 438-3775 or stop by the office if you need anything!
Great service and location is always clean and carts are readily available. Security is also great.
Business response:
Thanks for sharing your positive experience, Daniel. We're committed to being your go-to stop for all your local storage needs! Please stop by or give us a call if we can help you with anything!
Edward was so kind and such a help! He got me exactly the right size space I needed and even on ground level. He took the time to walk me all the way over to the storage space which was clean and ready to use. The cart/trolleys to help with moving your things and the included lock were both a nice plus too. Wishing Edward and his family the best!
Business response:
We're excited to hear that Edward provided you with excellent service and found you the perfect storage space. It's wonderful to know that he took the time to walk you to your unit and ensure it was clean and ready for use. We're glad you found the cart/trolleys and included lock helpful for your moving process. Thank you for sharing your experience with us and for your kind wishes to Edward and his family!
Well, here's yet another glowing review in deep appreciation of Edward's outstanding skills as a facility manager at this Extra Space Storage Location. Professional and highly knowledgeable and competent in securing the best rental terms for me as a customer, Edward was also attentive and downright caring, so that I instantly felt that I was dealing with one of those all too rare humans that sincerely make this world a better place. Both he and his wife not only run a super safe and clean facility, but they are gems as peopl... read more
Business response:
Hi Annie, thank you for taking the time to leave your feedback! We pride ourselves on having a professional, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Feel free to reach out any time at 888-storage.
This business understands what customers need. It is clean, maintained and customer centric. I moved 2 large PODS from Milpitas to save over 50% the cost. Edward is stellar and knowledgeable about the best way to create a successful storage experience. It was getting dark and Edward just jumped in and helped us unload and store the last 30% of items. This is what I call EXCELLENCE! No regrets what so ever. Thank you for your exceptional expertise. Well done
Edward is the reason for this five star review. I have several units at different Extra space locations. Most managers are arrogant and treat you like an annoyance. Edward is a great manager who goes out of his way to provide assistance any way he can. Fantastic.
Business response:
Hi Lenny, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Edward! Don’t hesitate to call us at 888-storage if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 631 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.