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Extra Space Storage
- Self Storage
- Scotts Valley, CA
About this business
Location details
90 Santas Village Rd, Scotts Valley, CA, 95066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
This facility was immaculate, accessible, and secure. The manager, Edward, was extremely professional, informative, and amiable! I highly recommend this facility to anyone needing a safe, clean storage space. Thank you very much, Edward!
Business response:
Alfonso, we are so happy to hear that Edward could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or give us a call if you need anything.
I don't usually write reviews but Ed, I think he was the manager, helped me sort out what I thought I needed and what I actually needed in terms of my storage needs. This place was clean and immaculate. Also, he was extremely helped and professional. Ask for Ed if you go here for your storage!!
Business response:
Hi Jorie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ed! Please stop by the office or contact us at 888-storage if you have any questions!
This is a great place to store your belongings. The manager Edward is great to work with and the place is always so clean. I feel my items are safe and there are always carts available to use to move your belongings.
Business response:
Hi Mary, thank you for your review! We're so happy to hear that your experience with Edward and the cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.
Good afternoon, I have been a customer since 2021. They have been professional, accommodating, helpful and always available to help. Edward G, manager at this location, rocks! He has excellent customer service skills. He is not on his phone. He is a rare kind of guy. Keep it up, Edward! You deserve a raise
Business response:
Maria, we are so happy to hear that we could accommodate you and provide a smooth self-storage rental experience. Thank you so much for choosing Extra Space Storage! Stop by the office if you need anything!
zenda the manager i worked with at extra space storage was a delight!. she did not deliver a sales pitch. she wanted to know what caused my need for storage and what she could do to help at their different price points. it's so nice to meet a sales person who listens and wants to save you money. i will not go anywhere else to save a few dollars. oh i did find out zenda had been running this operation for 9 years. she is the real deal and a joy to deal with! she toured me and talk about super clean as well as secure. this bu... read more
Business response:
Thanks for the kind words, Barry! We are so happy to hear that your experience with Zenda has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Please stop by the office or reach out to us at 888-storage if you... read more
Easy, clean, not much to say when things go well. It's a bit of a process to get setup and we had a little mixup with the lock, but the place is clean and the unit itself was nice. I'd rent another unit if needed.
Business response:
Hi Patrick, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
This is my 1st time renting a storage unit and this experience was so great. Zenda was friendly, knowledgeable and helpful! I highly recommend this place and I'm happy knowing my belongings will be safe and secured.
Extra clean and extra professional! Hours for access are 6am-10-pm, wide drive isles, clean and well lit.
Business response:
Hi Zenda, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Stop by our office if you need assistance or have any questions.
Wanted to Thank the Scotts Valley team. I had my very first storage experience and the fires and the covid-19 left its' toll on my patience/comprehension. The Customer Service was Kind and thorough. Very Grateful for the Service. The units were clean and tended to often.
Business response:
Thank you so much for your kind words, Chef. We really appreciate you taking the time to share your experience with us. We're glad our team was kind and thorough. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 625 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.