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Extra Space Storage
- Self Storage
- Walnut, CA
About this business
Location details
19937 E Walnut Dr S, Walnut, CA, 91789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 8:00 p.m. | |
| Tue | 06:00 a.m. to 8:00 p.m. | |
| Wed | 06:00 a.m. to 8:00 p.m. | |
| Thu | 06:00 a.m. to 8:00 p.m. | |
| Fri | 06:00 a.m. to 8:00 p.m. | |
| Sat | 06:00 a.m. to 8:00 p.m. | |
| Sun | 06:00 a.m. to 8:00 p.m. |
John is the man! Super friendly ! Super helpful! We were done with storage and he made it quick and painless and he's awesome
Business response:
We think John is great too! Thanks for the positive review, Hex. We're glad he made it quick and painless. As always stop by the office or call us at 888-storage if you need anything.
Jonathan was quick and courteous in assisting me. I have been a customer at the facility for about a year and the storage is clean and bright.
Business response:
Hi J, thank you for your review! We're so happy to hear that your experience with Jonathan and the cleanliness of the facility has been positive! Let us know if you have questions at 888-storage.
My husband's entire experience from moving in to moving out has been the best. Jonathan Thompson was professional and helpful
Business response:
Thank you for the kind words, Adele. We're glad Jonathan was professional and helpful! Our team is here to serve you, so give us a call at (909) 594-3434 if you need any future assistance.
We used this location for storing my late mother's things. We were beyond lucky to get to work with John who was nothing but kind, helpful, and consistently reliable the entire time we had the unit. They just upgraded the doors, and it was so nice to have a great unit super close. Highly recommend!!!
Business response:
Hi Marlie, thank you for your review. We're glad John was nothing but kind, helpful, and consistently reliable the entire time you had the unit. Thanks for recommending Extra Space Storage! As always stop by the office or call us on 888-storage if you need anything.
Helpful staff, very clean storage area. Just don't like that they keep raising the prices. Other than that the place is great.
Business response:
Hi Carol, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. As always, give us a call at 888-storage if you need anything.
I just rented a space today with Cynthia. She was super helpful and friendly. I'm excited to use the unit.
Business response:
Marlisa, Thanks so much for taking the time to leave a review! We are glad you found Cynthia super helpful and friendly. We are here to serve you, so give us a call at (888)-STORAGE if you need any future assistance.
I have had many storage units at multiple locations and companies in all my years and let me tell you what... I have never seen a awesome team like Laurie and Jesse at this Extra Space Storage in Walnut! I mean they are incredibly easy to talk to, professional and courteous, and have this location covered in all aspects from security to cleanliness which is so important in times like these with the fears of COVID-19 and all the crazy things going on in the world. I want to say thank you for everything and providing a pl... read more
Business response:
Hi Sara. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Laurie and Jesse! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
Extra Space Storage was easy to work with. The facility was well kept; the people very helpful and friendly.
Business response:
Hi Donna, your kind words are appreciated! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. We're glad our team was very helpful and friendly. Stop by our office if you need assistance or have any questions.
This is a great place! The staff is very responsive and so helpful. They always notify me of any issues and help me resolve them. The place is very clean and well maintained. I highly recommend using this location for your short or long term storage needs.
Business response:
Hey Jeff, thank you for your kind words! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We love hearing your feedback and are happy to know you are enjoying your experience with us. Your recommendation is the best compliment we can receive! Don't hesitate to reach out if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 954 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 8:00 p.m.