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Extra Space Storage

4.8

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Location details

19937 E Walnut Dr S, Walnut, CA, 91789, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 8:00 p.m.
Tue06:00 a.m. to 8:00 p.m.
Wed06:00 a.m. to 8:00 p.m.
Thu06:00 a.m. to 8:00 p.m.
Fri06:00 a.m. to 8:00 p.m.
Sat06:00 a.m. to 8:00 p.m.
Sun06:00 a.m. to 8:00 p.m.
4.8986 reviews
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Kim T.'s profile image
Kim T. 
rating
9 years ago

I came in to get another storage unit and both time Anita help me out. She has great customer skills and is very helpful.. all my questions were answer and she also show me different units which was really helpful. Come see Anita if you need a storage unit. 

Ro C.'s profile image
Ro C. 
rating
10 years ago

We found Extra Space Storage when we were looking for a place to store our things during a big move. We felt so blessed to do business with them as they are very accommodating and answered all of my questions. And I ask a lot! We felt like family there. I have grown to like Sabeen very much. She's very, very nice! She will always do her best to help you! Everybody there is great! The place is very neat and tidy. And I love the location. It's in a very safe area. I would highly recommend this place to anyone!!!! 

Patrick A.'s profile image
Patrick A. 
rating
10 years ago

Nadim was terrific. Great attitude, very helpful. He also granted me a few concessions which saved me money. During the stress of moving, it was nice to know that this aspect of storage wasn't going to give me a headache. Would use his establishment again. 

Jhette M.'s profile image
Jhette M. 
rating
10 years ago

Extra space is awesome. Great place to store your stuff. Very clean and tidy. It was such a pleasure doing business. I highly recommend this place because they have great employees and the prices are reasonable. I give you guys 2 thumbs up! 

Shannon S.'s profile image
Shannon S. 
rating
11 years ago

I've used this facility for several years and the service has been excellent. The managers Nadeem & Sabeen Tabani are friendly and always say hello when they are on property. They also keep the property very clean. I would highly recommend this facility for your storage needs. 

Jack L.'s profile image
Jack L. 
rating
a month ago

Had a small unit for a year.I needed more space, so I asked management.What do you have?They gave me a 10 by 10 they asked me, what are you storing?So I told them all my construction equipment. Month and a half later, all my stuff was stolen. District manager wasn't told management, reviewed the video and I was told, we suspect somebody we have a suspicion of someone. Well, suspicion is not a crime. There is no physical signs of anybody breaking in. They had a key it was a inside job no one has contacted me back waiting fo... read more

Business response:

We are concerned to hear about this serious incident. Please contact us immediately at (909) 594-3434 to discuss this matter with management. 

Mike C.'s profile image
Mike C. 
rating
2 years ago

Beware! Your stuff will get stolen from here. They will go through your stuff and steal all your expensive and new products. Even when the lock is supposed to be new. They open the wall to access your unit. I contacted the manager and they tell you to put a claim in. Hassle to get police report and runaround. Claim will cover only minimum. I would suggest leave all your expensive stuff with a friends or family. This place is full of thieves. I spoke to the sheriff and they said this place have a lot of break in. I lost ... read more

Business response:

Thank you for leaving a review, Mike. We take securing your belongings seriously. We value you as a customer and would like to help resolve your issue. Please contact our office at (909) 594-3434 regarding your concerns. 

Robert K.'s profile image
Robert K. 
rating
2 years ago

They brutally raise monthly rates with no mercy They wanna do whatever they want! It's really unreasonable! 

Business response:

We're sorry to hear this, Robert K. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage. 

Olande M.'s profile image
Olande M. 
rating
2 years ago

******* PLEASE BEWARE OF THEFT PROBLEM ****** Please don't not store your items at this facility. It was brought to our attention that this place has been broken into on a regular. Today we have been called in to be told that our unit was broken into. I can't believe the amount of time they had to not just force entry into several unit but the amount of time they had to go through each and every box. Speaking to them the have told us this has been going on for sometime and they haven't upgraded security or done anything to p... read more

Business response:

Hi Olande, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (909) 594-3434? 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 986 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 8:00 p.m.