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Extra Space Storage
- Self Storage
- Lake Elsinore, CA
About this business
Location details
550 Central Ave, Lake Elsinore, CA, 92530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The manager Freida was absolutely wonderful to work with great customer service .Thank you for an amazing experience
Business response:
We're pleased to hear that you had a great experience with our manager, Freida. Thank you for your kind words!
10/10 customer service. Always so friendly and helpful. Don't recommend the insurance they use. Definitely get your own, but she was so helpful with the whole process. Even attempted to let the insurance company know they were wrong for not covering the damage we had from another Tennant. This is the second time I've used this place. Will always come back if I need to get a unit again.
Business response:
We are privileged to have provided you with excellent customer service. Thank you for your kind words about our friendly and helpful staff. We appreciate your loyalty in choosing Extra Space Storage for a second time. It's great to hear you would consider us again for your future storage needs. Thank you for choosing Extra Space Storage!
I have used many storage locations throughout the years. Usually the staff is young and inexperienced but not at this location. Here you'll find a friendly smiling face offering you many options for your storage and moving needs. Freda, Store Manager made my day by offering me the best option for my needs. Thank you!!!
Business response:
We deeply cherish your positive feedback! Thank you for sharing your experience with us.
I had a wonderful experience in Extra Space Storage thanks to Freda. She was very helpful and supportive of my time and needs. Her accommodations were excellent. She is also able to help with my making sure I was appeased and approved my unit by giving me a walk through. Very kind woman! Thank you!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with Freda at Extra Space Storage.
I had a fantastic experience here with Freda! She was absolutely amazing and super sweet! I love how clean everything is and the service is so amazing! Made a new friend with Freda today ! Love her!
Business response:
Thank you for your review! We are thrilled to hear about your fantastic experience with Freda and the cleanliness of our facility. We appreciate your kind words and look forward to serving you again.
Very clean, very secure, cameras. Bryan was so nice and helpful and showed us around. Definitely recommend!
Business response:
Thank you for your wonderful feedback! We're glad to hear you had a positive experience with us.
Easy checkin. Friendly staff. Bryan was awesome!! Thank you for your help. I would definitely recommend the location. Nice and clean facilities.
Business response:
Your feedback is incredibly valuable. We're glad to hear about your easy check-in experience and the friendly staff, especially Bryan. Thank you for recommending our location.
Freda Kindred was awesome!!! She explained everything so well as far as getting the right space for my needs. The process was very smooth. The facility was nice and clean. Great place with awesome people!!!!
Business response:
We think Freda Kindred is great too! Thanks for the positive review, Gaisha. We're glad she explained everything so well. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.
Freda was great, her property is so clean, will definitely recommend to family and friends. Thank you Freda!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 839 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.