Extra Space Storage

Tarrah S. 

on Yelp

15 years ago

FAIL - fellow Yelpers, go somewhere else. The facility is large and very poorly laid out - very confusing to try to navigate for the first time. You need an 8-digit long code to not only open the front gate, but also to get up the elevators (so hope you're not carrying too much when you come to it). The place is like a rat maze, the units are not numbered sequentially so that if you got lost you could simply follow the numbers to eventually find yours. A tall bald man was incredibly condescending to me after getting lost try... read more

Chad T. 

on Yelp

16 years ago

Miserable. They HUNG UP on me! The unit itself is alright. Nothing special, but it holds my stuff so that's all I need. It is a long way from the elevators, though. Top floor is HOT in the summer. It would normally get them a 3 stars, and a 4th for being open till 10. But, customer service is LOUSY. They only let brand new customers use the truck. Apparently customers who have been with them for any length of time aren't important. Now, that's disappointing, but here's the kicker: I called Extra Space's 800 number to ask... read more

Tracey B. 

on Yelp

17 years ago

I think I may have had the pleasure of dealing with the "condescending" lady that Starlight refers to in her review, hence the one star. I agree with the ease of enrolling and can affirm the fact that most all of the vendors from the swap meet store their merchandise here, so the place is often bustling. I cannot give them more than a star for the simple fact I received a scary phone call that they were threatening to put all of my belongings into auction. Thank god they contacted me when they did because in a few weeks I... read more