Extra Space Storage

Cameron H. 

on Yelp

3 years ago

The facility is not clean there is very little signage to show where to go or how to find your unit. I ended up just cancelling my unit because when I arrived there was still someone's items in the unit I was paying for as well as the unit was not cleaned at all. When I asked if there was any other units I could switch to I was told that the other one they had available would be costing me 300$ extra from the original unit I was trying to get so absolutely not worth the value or anyone time to use this facility. 

Ron E. 

on Yelp

4 years ago

had a horrible experience but I am glad I did. I been looking on and off for parking spaces and maybe a storage space. Finally when I made a decisions I received pricing on two units I wanted to go with. The employee stated he can hold them for me I was very transparent on the timeline I needed. He did say they may get rented out but should be fine ( based on my timeline which was 3 days longer then their hold time). I said ok. I came back the day I stated. And apparently the space that I chose that day has been booked for ... read more

Michan C. 

on Yelp

4 years ago

Rent suddenly increased abt 63% 4 mths after one of my units was burglarized & that just feels wrong & like a slap in the face! I'm annoyed. ~~Also they won't release video footage to me of the burglary. My case is with a detective & of course detectives won't release it either. I want to give the footage to Ch 10 news since it clearly identifies the 2 men & a license plate from the vehicle they used. These men are clearly running a scam/burglary operation by renting units online only to scope out combo locks to cut & unit... read more

Cassandra L. 

on Yelp

4 years ago

I did have a great experience in the beginning, and there was an issue of me staying later than closing, all my fault, the manager was awesome enough to give three warnings, and then if I was to leave too late again I'll be limited to office hours. Completely understandable. And I have been working on my time management and seem to be doing okay. Today, a lady I've never met came in told me something's I've never had a problem with before, nor heard before, nor have witnessed by other customers. I was dressed I little slopp... read more

Isaac M. 

on Yelp

4 years ago

Off to an interesting start. I've been a customer for two days and here at the end of the month. I spent two days moving into my unit and my last run came a bit late, I made it perhaps 5 minutes before the gate closed and took a few minutes to finish all my unloading and left the property within 10 or 15 min out the exit gate. Woke up to an aggressive manager named Cindy reprimanding me for the late entry and threatening to break the contract and wouldn't settle down even after conveying it was a one time emergency. Consider... read more

Brandt M. 

on Yelp

5 years ago

The storage units themselves are fine but there are extremely few carts here. I typically spend 15 to 20 minutes walked around trying to find a cart. Would not recommend this place 

Sarah R. 

on Yelp

5 years ago

STAY FAR AWAY FROM THIS PLACE. My husband picked this place because Bob gave him a good deal. When I went to check it my first gut reaction was "Ruuuuuuuun!!!" The homeless and tweekers everywhere was the first red flag, then we saw a tweeker living out of a unit and I was really like "RUNNNNN!!" My husband reassured me that being on the second floor was more secure because a code is required to get in the elevator. I regretfully agreed. Ahh surprise, surprise today we find out that everything of value has been stolen out of... read more

Mark H. 

on Yelp

5 years ago

Absolutely the worst storage experience of my life. I've used self storage for around 45 years and this was the worst. From narrow hallways to broken elevators, this was a bad experience. I complained many times to the staff but all the problems were out of their hands. I was never offered anything as far as compensation. But I think the biggest problem was the carts. There were not enough and you have to search long and far for one. There were people practically living out of some of the units. 

macario g. 

on Yelp

5 years ago

Total Inside Scam. Burglarize Units. Homeless, mentally ill and tweekers living inside. We made the mistake of using this place, took a trip and returned to have all our belongings (EVERY BOX) rifled through and anything of value stolen. The forced insurance (American Claims Management, Inc.) is also a scam and didn't pay out a dime for over 20k worth of theft. They both know the ins and outs of how to rob you and take the door of the hinges so there is no sign of forced entry. I asked for any footage of unit burglary they ... read more