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Extra Space Storage
- Self Storage
- Brooklyn, NY
About this business
Store your belongings at Extra Space Storage on 312 3rd Ave in Brooklyn, NY today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our faci... read more
Location details
312 3rd Ave, Brooklyn, NY, 11215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I'm not stranger when it comes to storage, bit I must say, Carlos and Asia are great at what they do. They're personable, knowledgeable and empathetic to my needs. I will recommend to all my friends and family
Business response:
Your positive feedback is greatly appreciated! We're thrilled to hear that Carlos and Asia provided excellent service. Thank you for recommending us to your friends and family.
Extra kind and friendly I’d definitely recommend swinging by.
Business response:
We're excited to hear that you found our staff extra kind and friendly. Thank you for the recommendation!
The service at Extra Space Storage was above and beyond anything I expected. Why did I need personal service to store some furniture? Because I lost the combination to my lock. They very nicely used a bolt cutters to remove the lock, and I used another one which opened with a key. When I lost the key, they removed the lock and very sensibly suggested that they keep the key for the new lock at their front desk. Problem solved! They were always friendly and pleasant, and had a "How can we best help her," attitude rather than,... read more
Business response:
Hi Judy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (718) 855-2100 or stop by the office if you need anything!
I’d like to write a review for Extra SpaceStorage on 64th and 2nd Avenue. I have a storage box there and go often to store/take out items for my event business. Usually I go with my daughter, but recently I had to go alone. I arrived to the storage and met with Kalisa at the front desk. I shared with her that I was a little nervous to go to my storage space alone. Kalisa was so nice, she accompanied me to my storage and even waited while I stored my stuff. She checked on me and was just so caring. I I really appreciated that... read more
Business response:
Hi Noemi, Thank you so much for taking the time to write such a kind review for Extra Space Storage on 64th and 2nd Avenue. We are delighted to hear about your positive experience with Kalisa. It's wonderful to know that Kalisa provided you with excellent care and customer service during your visit to our storage facility. We appreciate your feedback and will make sure to share your compliments with her. If there's anything else we can assist you with in the future, please don't hesitate to contact us at (718) 855-2100. We v... read more
Extra Space Storage in Brooklyn has the kindest, most helpful staff. The manager waited for us to arrive as they were almost ready to close, his assistant helped out with such consideration. I highly recommend this facility.
Business response:
Hi Maureen, thank you for recommending us. We're glad our team was kind and helpful. Please stop by the office if you need anything!
Diamond is extremely knowledgeable and helpful when explaining about the storage units and what size would be suitable to rent for my personal belongings. She’s the best!!
Business response:
Thanks, Veronica! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Diamond was able to provide that for you! If you need anything, do not hesitate to reach out at 888-storage.
I've Roslyn Pitt been with Extra Space Storage since May of 2020 and I found the staff storage friendly and kind, helpful, and quick to resolved my issue with HRA and gave me two years of invoices to get my bill paid until I move out April 15, 2022 yesterday and I made sure that HRA paid the bill April 11, 2022 and kept my word to make sure I paid up from HRA because I understand that they storage has to get paid and they where very patient to get the invoices to me until I left yesterday and if recommend this anyone if th... read more
Business response:
Hi Roslyn, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful, and kind staff, so we are thrilled to hear that you had such a positive experience renting with us! Your kind words are truly appreciated. We value you as a customer and are happy to assist you with any further storage needs! Give us a call at 888-storage or stop by the office if you need anything!
Impeccable customer service, fast responses and great prices!
The staff at ExtraSpace were very friendly and helpful from the time I started booking the unit all the way through moving in. They went above and beyond to guide me through the process. Overall, the space was clean and the unit was what I was expecting. Would definitely recommend.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 1,236 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 7:00 p.m.