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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 312 3rd Ave in Brooklyn, NY today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our faci... read more

Location details

312 3rd Ave, Brooklyn, NY, 11215, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
5.01,082 reviews
5
1,050
4
19
3
3
2
0
1
0
10 reviews have no rating
Judy S.'s profile image
Judy S. 
on Birdeye

2 months ago

The service at Extra Space Storage was above and beyond anything I expected. Why did I need personal service to store some furniture? Because I lost the combination to my lock. They very nicely used a bolt cutters to remove the lock, and I used another one which opened with a key. When I lost the key, they removed the lock and very sensibly suggested that they keep the key for the new lock at their front desk. Problem solved! They were always friendly and pleasant, and had a "How can we best help her," attitude rather than,... read more

Business response:

Hi Judy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (718) 855-2100 or stop by the office if you need anything!  

Noemi M.'s profile image
Noemi M. 
on Birdeye

3 months ago

I’d like to write a review for Extra SpaceStorage on 64th and 2nd Avenue. I have a storage box there and go often to store/take out items for my event business. Usually I go with my daughter, but recently I had to go alone. I arrived to the storage and met with Kalisa at the front desk. I shared with her that I was a little nervous to go to my storage space alone. Kalisa was so nice, she accompanied me to my storage and even waited while I stored my stuff. She checked on me and was just so caring. I I really appreciated that... read more

Business response:

Hi Noemi, Thank you so much for taking the time to write such a kind review for Extra Space Storage on 64th and 2nd Avenue. We are delighted to hear about your positive experience with Kalisa. It's wonderful to know that Kalisa provided you with excellent care and customer service during your visit to our storage facility. We appreciate your feedback and will make sure to share your compliments with her. If there's anything else we can assist you with in the future, please don't hesitate to contact us at (718) 855-2100. We v... read more

Maureen H.'s profile image
Maureen H. 
on Birdeye

3 months ago

Extra Space Storage in Brooklyn has the kindest, most helpful staff. The manager waited for us to arrive as they were almost ready to close, his assistant helped out with such consideration. I highly recommend this facility. 

Business response:

Hi Maureen, thank you for recommending us. We're glad our team was kind and helpful. Please stop by the office if you need anything!  

Natalia Masiewicz's profile image
Natalia Masiewicz 
recommend  Recommended
3 months ago

Exceptional service and fair pricing. Jermaine and Corinthia have been great to work with. 

Business response:

Thanks for the awesome feedback, Natalia! We work hard to meet the expectations of our customers, and we're happy to hear Jermaine and Corinthia hit the mark for you! Don't hesitate to stop by the office or contact us at (718) 855-2100 if you need anything. 

Lucy Werner's profile image
Lucy Werner 
recommend  Recommended
4 months ago

Corinthia is amazing. I am so grateful for your help!!! 

Business response:

Hi Lucy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corinthia! If you need anything, do not hesitate to reach out at 888-storage. 

Caleb Farhi's profile image
Caleb Farhi 
recommend  Recommended
7 months ago

Jermaine is a lifesaver. He stayed past closing time to allow us to store the last of our items on a hectic moving day. I highly recommend Extra Space Storage. Jermaine embodies professionalism. 

Business response:

Thank you for the review, Caleb! We pride ourselves on having a friendly, accommodating staff and are so happy Jermaine was able to assist you! Let us know if you have questions at 888-storage. 

Safire Wilkerson's profile image
Safire Wilkerson 
recommend  Recommended
7 months ago

wonderful customer service 

Business response:

Hi Safire, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (718) 855-2100 or stop by the office if you need anything!  

Staci Sinclair's profile image
Staci Sinclair 
recommend  Recommended
7 months ago

The staff here are so helpful! Every time I need help with anything, I get almost immediate service! Bathrooms are always clean and the up keep of the facility is always on point! 

Business response:

Hi Staci, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage whenever you need us. 

Kate McCondochie's profile image
Kate McCondochie 
recommend  Recommended
7 months ago

Excellent staff and great Storage options! 

Business response:

Thank you for the review, Kate! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 1,082 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Tuesday at 8:00 a.m.