Extra Space Storage

Concetta B. 

on Yelp

10 years ago

Great customer service. Taryre, the store manager truly goes above and beyond to help folks out. Can't say enough great things them. 

Kristi J. 

on Yelp

10 years ago

I found the front desk staff to be extremely helpful and pleasant to deal with. 

Kate Z. 

on Yelp

10 years ago

I wrote this review on Google+ as well, but I wanted to post here as well. I found myself in a pinch during a gap between moving out of my old place and into my new place, and I was in a complete panic. Not only was Extra Space Storage available, but it was very easy to use. I booked online, got a call right away confirming that I was booking, and was able to ask questions on the phone about when I had to go in person to finalize opening the account. I went in a day before the move and Kevon was very accommodating of my sp... read more

Lisa R. 

on Yelp

11 years ago

Extremely courteous and helpful front staff... Much cleaner facility than many competitors... Less of a "lockdown" feel... I fully expect them to raise rates every now and then - EVERYBODY does, though, so this isn't a reason to dock stars from this location. (It's a reason to dock stars from this industry, though, and STOP STORING YOUR EXTRA CRAP. GET RID OF IT INSTEAD!) I'm happy with this necessity of our lives for this year, and grateful for the honesty of the staff regarding past issues (flooding during hurricanes, ... read more

Catherine H. 

on Yelp

11 years ago

I only needed the space for less than a month. I got a good rate and the staff was very helpful and friendly and place is clean. 

Aaron S. 

on Yelp

11 years ago

I have been very pleased with the customer service, cleanliness, and ease of loading in and out of this facility. If you need to access your unit frequently and don't have to worry about parking and broken freight elevators, this is the place for you. I feel like the pricing structure is very competitive with the other facilities in the area, but the factors I listed above seal the deal for me. 

Alex S. 

on Yelp

13 years ago

Is it weird to be so excited about a storage space? We needed a large-ish room for about 2 months while we were subletting between leases. Extra Space on 3rd Ave in Gowanus had exactly what we needed, & when I went online, they were running a first month free special, so we hopped on it. Now, it's not quite as cheap as the American Self-Storage in Clinton Hill, but it is far cleaner, easier to load in & out of, & they're constantly piping Lite FM in the hallways, without a single dud - truly, walking in to Hall & Oates, M... read more

Amber B. 

on Yelp

13 years ago

I have the contents of almost an entire apartment at ESS on 3rd Ave. From the time I rented the unit, I was impressed with the customer service. Well, after Hurricane Sandy, I was a bit worried about my unit as it located in the ESS basement. ESS called me a day after the hurricane passed to say that the basement did take on water and that I should come by and evaluate my unit & belongings. Lo and behold, some of my stuff was ruined. They had new boxes, packing tape, a dolly and a new unit on the 3rd floor ready for me! And ... read more

Shi-Ne C. 

on Yelp

14 years ago

My husband and I had a great experience with Linus and the rest of the staff. Very nice, professional, accommodating, friendly, helpful, and -- as one of the other reviewers noted -- totally unobtrusive unless you need them, and then they're there for you. However, you should definitely read through the contact -- we were almost charged for an entire month because we didn't call to tell them we were taking our stuff out four days into the month. I'm positive no one told us this verbally. But Linus talked to the manager... read more