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Extra Space Storage

4.9

About this business

Location details

312 3rd Ave, Brooklyn, NY, 11215, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 7:00 p.m.
Tue08:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu08:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.91,391 reviews
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Jeff S.'s profile image
Jeff S. 
rating
9 years ago

This review is specifically for Eric Munoz. He was extremely helpful both times we needed assistance. Both my wife and I were flawed by his commitment to providing amazing service. 

Gina S.'s profile image
Gina S. 
rating
9 years ago

I just want to thank Tayre and Kevon for their dedicated service over the past two years. Having your possessions in storage can be super stressful. Tayre and Kevon are always there to assist me when I need it. They are both extremely helpful and knowledgeable. I can always count on them to make me feel more secure. Thanks again guys! 

Concetta B.'s profile image
Concetta B. 
rating
9 years ago

Great customer service. Taryre, the store manager truly goes above and beyond to help folks out. Can't say enough great things them. 

Kristi J.'s profile image
Kristi J. 
rating
9 years ago

I found the front desk staff to be extremely helpful and pleasant to deal with. 

Kate Z.'s profile image
Kate Z. 
rating
9 years ago

I wrote this review on Google+ as well, but I wanted to post here as well. I found myself in a pinch during a gap between moving out of my old place and into my new place, and I was in a complete panic. Not only was Extra Space Storage available, but it was very easy to use. I booked online, got a call right away confirming that I was booking, and was able to ask questions on the phone about when I had to go in person to finalize opening the account. I went in a day before the move and Kevon was very accommodating of my sp... read more

Lisa R.'s profile image
Lisa R. 
rating
10 years ago

Extremely courteous and helpful front staff... Much cleaner facility than many competitors... Less of a "lockdown" feel... I fully expect them to raise rates every now and then - EVERYBODY does, though, so this isn't a reason to dock stars from this location. (It's a reason to dock stars from this industry, though, and STOP STORING YOUR EXTRA CRAP. GET RID OF IT INSTEAD!) I'm happy with this necessity of our lives for this year, and grateful for the honesty of the staff regarding past issues (flooding during hurricanes, ... read more

Catherine H.'s profile image
Catherine H. 
rating
10 years ago

I only needed the space for less than a month. I got a good rate and the staff was very helpful and friendly and place is clean. 

Aaron S.'s profile image
Aaron S. 
rating
10 years ago

I have been very pleased with the customer service, cleanliness, and ease of loading in and out of this facility. If you need to access your unit frequently and don't have to worry about parking and broken freight elevators, this is the place for you. I feel like the pricing structure is very competitive with the other facilities in the area, but the factors I listed above seal the deal for me. 

Alex S.'s profile image
Alex S. 
rating
12 years ago

Is it weird to be so excited about a storage space? We needed a large-ish room for about 2 months while we were subletting between leases. Extra Space on 3rd Ave in Gowanus had exactly what we needed, & when I went online, they were running a first month free special, so we hopped on it. Now, it's not quite as cheap as the American Self-Storage in Clinton Hill, but it is far cleaner, easier to load in & out of, & they're constantly piping Lite FM in the hallways, without a single dud - truly, walking in to Hall & Oates, M... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,391 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 10:00 a.m.