Extra Space Storage

Esther G. 

on Yelp

14 years ago

I have had the most horrible experience here! Not only with the unit being invested with rodents and our belonging damaged and smell like the bottom of a rat cage that had not been cleaned. We were not notified of the issue, because they said it would take too long to email all the customer or make phone calls, in order to have the opportunity to protect our belongings. We have been given the complete run around and there has been a total lack of taking any responsibility in the matter. I was also very rudely and aggressivel... read more

Jef C. 

on Yelp

15 years ago

I stored many valuable items including furniture, blankets and clothes here for the summer. When I initially saw the unit it looked clean, but when I went back a few months later to retrieve something all hell had broken loose!! When first entering the building I thought that they were playing a sea animal soundtrack over the intercom system bc i heard chirping sounds coming from all directions. When I approached my unit I was overwhelmed with a strong odor, not unlike cat urine. When I opened the door to my storage unit it ... read more

Rena L. 

on Yelp

15 years ago

Rats destroyed several hundreds of dollars worth of furniture. We spend countless hours cleaning the urine and feces off of our plastic containers, which, thankfully, protected most of our stuff. Found two dead and one live one. The district manager offered no concession. We got out immediately.