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Extra Space Storage
- Self Storage
- Venice, CA
About this business
Location details
658 Venice Blvd, Venice, CA, 90291, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Increased the monthly payment without notice. Placed a lock on unit...payment was made then unable to remove the lock over the weekend. I had an emergency situation and was unable to enter my unit. Very bad for business to not have an after hour or weekend manager.
As per Christina P. review from 5/2017 which is identical to mine - it's clearly a pattern, so beware.
DO NOT RENT FROM HERE! Once you are a renter, they will jack up your rate by 55% after a few months!!!!!!!!!!! Not cool, so now we have to move all our stuff outta there asap. This sucks!!! They gave me the excuse that because I signed up for the special web price right after they opened, they would have to raise my rates often to get me up to market value. So now they are sold out, they will jack up my rates until I am at market value - and imply that I'm an idiot for not being ok with that. I'm sorry, if was one of t... read more
Ultimately, this storage facility allowed my belongngs to be destroyed by fire. It is now more than a month later and the authorities and Extra Space Storage still have no answers.
Misleading advertising. Doesn't honor advertised rates. Plays games with availability/inventory and leads you to storage units that don't have specials on them. Terrible business practice!
Extra Space Storage is clean and secure. I'll give it that. But the prices kept going up every few months. When I moved out and wanted to cancel, I was charged the full month for notifying the manager just 2 days after the start of the new month. He was a total jerk about it, too.
Nice facility but poor service. The first month is free, so you'll pay only fees of $29 to move in. In my experience, the manager repeatedly insisted "just move in" and he would get the price down to match my budget. When I contacted him before the first month was over to see that he matched the price, he didn't remember and was unwilling to do anything to help. I have used the Marina branch for work, and I much prefer them. It's only a couple miles away, less expensive, and the staff is helpful. Go there!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 876 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 7:00 p.m.