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Extra Space Storage

4.8

About this business

Location details

658 Venice Blvd, Venice, CA, 90291, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 8:00 p.m.
Tue06:00 a.m. to 8:00 p.m.
Wed06:00 a.m. to 8:00 p.m.
Thu06:00 a.m. to 8:00 p.m.
Fri06:00 a.m. to 8:00 p.m.
Sat06:00 a.m. to 8:00 p.m.
Sun06:00 a.m. to 8:00 p.m.
4.8945 reviews
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Abra C.'s profile image
Abra C. 
rating
9 years ago

Amidst the chaos of moving and shuffling belongings, this oasis - with its pristine grounds, super friendly and helpful staff and straight-forward, no hassle lease terms - was just the breath of fresh air I needed. Special thanks to Terry and Ricky. This place is safe, clean, secure, comfortable and easy. 

Louise S.'s profile image
Louise S. 
rating
9 years ago

Just got back from signing the paperwork for a storage unit. Terri made the experience not only easy but pleasant. Amazing customer service! The place is very well kept and well lit. 

Kathleen B.'s profile image
Kathleen B. 
rating
10 years ago

I am an old customer and returned cause I needed boxes , tape etc etc.The place is so clean. Ricky and Michael were so sweet,nice and very polite. They even helped me put my boxes together. Thanku guys highly recommend this place. 

Howard G.'s profile image
Howard G. 
rating
11 years ago

This storage location is amazing. They are accommodating, appreciative of their customers, and treat you with respect. Ricky Corado manages the location and is a super guy. The hallways are safe and beyond clean! The floors shine!! With proper notice, they even accept deliveries! Unheard of, in this day and age. Pay the price for safety and cleanliness- it's worth it 

Meenoy K.'s profile image
Meenoy K. 
rating
12 years ago

I have rented space from Extra Space Storage on several occasions over the last few years for both personal and business reasons and I highly recommend this place if you value cleanliness and safety! My experiences with other facilities do not match up to the service that I got from Extra Space - right down to very pleasant and attentive management. If I had any questions or needed assistance they were right on it. Access to the units are easy and there are almost always carts available right by the entrances so you don't h... read more

Steve R.'s profile image
Steve R. 
rating
12 years ago

These guys are great. They keep the place spotless and are constantly walking around the facility keeping an eye on things. We ship a lot of stuff into and out of our unit and the management always goes above and beyond to help us out with UPS, etc. Best experience we've had at a storage facility by far! 

Seth H.'s profile image
Seth H. 
rating
4 weeks ago

It's unfortunate because this is a nice storage facility. When I signed up for my storage unit it was $99 per month. It remained that way for the first 3 months. Then, without warning or notice, it was increased to almost $300 A MONTH. Absolutely ridiculous. immediately cancelled and went to a competing storage facility for a fraction of the price and a guarantee that rent won't increase ever. do yourself a favor and get a storage unit anywhere but extra space. 

Business response:

We apologize for the unexpected rent increase from $99 to almost $300 without proper notice, Seth. We understand your frustration and recognize that this led you to find storage elsewhere. Please contact us at (310) 301-7970 to discuss your experience so we can address your concerns about this pricing situation. 

Jenn N.'s profile image
Jenn N. 
rating
a year ago

Closing at 4pm means closing at 4. I arrived at 345pm to do a drop off and he already closed access. It's 12/8 and whomever is working Sunday. I worked in the service industry and people got to order up until closing and we had to sit our happy asses there until they were finished with their drink and meal. You should make your hours to 330 or 3pm if that's the case but we are aware we are coming 15 minutes prior to close I could've been in and out in minutes was just doing a drop off and the dude said he didn't wanna get ... read more

Business response:

We apologize for the inconvenience you experienced during your recent visit. It's unfortunate to hear that you could not access your unit as expected. We understand your frustration, especially given the high cost of storage. Our goal is to provide reliable service to all our customers. Please contact us at (310) 301-7970 to discuss this situation further. We want to address your concerns and ensure a better experience in the future. 

Karma J.'s profile image
Karma J. 
rating
2 years ago

Insane price gouging. Switch and bait tactics. False advertising to get you in there.. My bill is 140 dollars for a small space for 3 months, then today a price increase of 100 dollars. Bill is now 240. No explanation, just sorry we gotta raise prices. This company worth half a billion dollars, absolutely disgraceful to humanity. Corporate greed, ruthless, evil. Taking advantage of people who need to use these small storage spaces. (And a sweet kind young woman Emily works at the front desk here and has to take the b... read more

Business response:

We're sorry to hear this, Karma J. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Stop by our office if you need anything in the future! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 945 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.