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Extra Space Storage
- Self Storage
- Beaumont, CA
About this business
Location details
1340 E 6th St, Beaumont, CA, 92223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
They are terrible here, when you go in to open a storage they'll tell you how they're the cheapest storage place around, they're not, and they raise their prices continuously. Jamie is extremely rude and talks down like you're a child. I highly recommend going to a different storage place.
Business response:
Michelle, we do need to raise our rent from time to time in order to keep up with rising maintenance costs. Customer service is also very important to us, so we are sorry to hear that you were unhappy with the help received. We will make sure to address your concerns with our team so improvements can be made in the future.
This place has TERRIBLE service. They rarely answer their phones. They will raise your rates. Their door locks on the actual storage don't line up, therefore its nearly impossible to fit a lock (which was also purchased here). I do NOT recommend this place whatsoever.
Business response:
Alex, we do occasionally need to raise our rates in order to keep up with rising maintenance costs. Customer service is also one of our top priorities, so we are sorry to hear you felt mistreated. We will forward your comments to our team so that improvements can be made.
Mariska was so rude.and was being sarcastic, she needs to work on her attitude. I even feel like changing storages ,now that I feel inappropriate as a customer.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,120 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.