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Extra Space Storage
- Self Storage
- Rialto, CA
About this business
Location details
3285 N Locust Ave, Rialto, CA, 92377, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Great place great service Ricardo and Chad are the best Thanks for everything... these guys are always very helpful
Business response:
Thanks for sharing your positive experience, Adam. We're committed to being your go-to stop for all your local storage needs! We think Ricardo and Chad are great too! Please stop by or give us a call if we can help you with anything!
I have had my stuff in storage here for about a year and a half now and it has always been kept safe, clean and cool! Ricardo and Shannon were extremely helpful every time I needed anything. I highly recommend this storage experience!
Business response:
Thank you for your review, Jennifer! Providing renters with clean and secure facilities with helpful staff is our top priority. We're glad we were able to meet your storage needs and that Ricardo and Shannon were great to work with. Please give us a call at 888-storage if anything comes up!
Very helpful setting up new storage unit. Second time using this storage facility. Always kept clean and storage units are nice
Business response:
Thanks for the positive review, Jessica! We are glad you had a great experience with Ricardo. Don't hesitate to reach out to us at 888-storage if you need anything!
Rented a storage unit today from Holly who was very helpful and informative took me to see the units and help me to make a good decision based on what I need to store so far so good thank you
Business response:
Thank you, Jeannette. We're thrilled you had a positive experience with Holly at Extra Space Storage! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
Extremely helpful and provide options for all of your business needs. Great communicators, constantly keep you in the loop and very responsive.
Business response:
Edna, Thank you for your review! We are happy to hear our team was extremely helpful, great at communicating, and able to provide you with all your options. We value you as a customer and are happy to assist you with any further storage needs!
I was very satisfied with the facility and the cleanliness even though I had a short term storage I was very satisfied. I greatly appreciate Liliana Ocampo helping out with the miscommunication of my moving out. Thank You I give you personally a 5 star.
Business response:
Hi Creative, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Liliana Ocampo helped out with the miscommunication of your moving out. Stop by our office if you need assistance or have any questions.
I've had a wonderful experience from the start, Ricardo was very helpful. He answered all my questions, he helped me select the perfect storage unit for all my belongings. I will definitely recommend this place to family and friends. It's a very clean and we'll kept facility you will not be disappointed. Thanks again
I've been a loyal customer for a couple of years I've never been late I've never complained and I never go to my outside unit I got this postcard in the mail saying they're raising my rent from a 190 to 247.00 That is $57 a month more that's huge It's Almost $700 a year increase Price gouging at its absolute finest. Most people don't have a choice When they need a storage unit .
Business response:
Thank you for sharing your feedback with our team, Theresa. We're sorry you had a negative experience. The value of our units changes from month to month based on market values. Periodically we adjust rates to reflect the current value. If you would like to speak with us about this in more detail, we are here to help and can be reached at (909) 368-0033.
It's a very good storage complex except for the general manager. Her customer service needs retraining that's for sure. I left because of the upcoming $100 increase during a recession which seems too much.
Business response:
We apologize for falling short on your expectations. Your feedback is important to us. Thank you for bringing this to our attention.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,378 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.