Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 190 Otis St in San Francisco, CA today! Our large selection of storage units, exceptional security, covered drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our faci... read more

Location details

190 Otis St, San Francisco, CA, 94103, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.91,477 reviews
Select a rating
Harry Palms's profile image
Harry Palms 
recommend  Recommended
11 months ago

I recently moved out of my storage space, and the staff was very helpful. I was a customer for many years, and I always found the staff and facility friendly and accommodating. 

Business response:

Hi Harry, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (415) 552-5751 or stop by the office if you need anything!  

Eddie Padron's profile image
Eddie Padron 
recommend  Recommended
2 years ago

I received such a great service from Curi! Made the entire signup process enjoyable! 😄 

Business response:

Thank you for the review, Eddie! We pride ourselves on having a friendly, accommodating staff and are so happy Curi was able to assist you! If you have any questions, let us know at 888-storage. 

Geoffrey Cronin's profile image
Geoffrey Cronin 
recommend  Recommended
2 years ago

my experince at Extra Space storage was extremely professional and kind. initially I had rented the wrong size unit. Apollo, one of the managers at this locations, took the time to work with me finding a unit thst was the right price for my budget. They took care of all the logistics, walked me to my unit and took a lot of my personal stress of moving out of the equation. extremely impressed and would recommend this facility to my friends and family 

Business response:

Hi Geoffrey, thanks so much for your review! We are thrilled to hear your experience was extremely professional and kind. We're glad Apollo took the time to work with you to find a unit that was the right price for your budget, took care of all the logistics, and walked you to your unit. We appreciate you recommending us to your friends and family. Don’t hesitate to stop by the office if you need anything.  

Mayra Cabrera's profile image
Mayra Cabrera 
recommend  Recommended
2 years ago

Thanks You Irene. Great Service. 

Business response:

Thank you for the kind words, Mayra! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE.  

Jean Grey's profile image
Jean Grey 
recommend  Recommended
2 years ago

Very friendly staff and super clean! 

Business response:

Hi Jean, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Stop by our office if you need assistance or have any questions.  

Nico Malaluan's profile image
Nico Malaluan 
recommend  Recommended
2 years ago

good employees...and very helpful 

Business response:

Thank you for your feedback, Nico! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!   

Chantha Ly's profile image
Chantha Ly 
recommend  Recommended
2 years ago

Hi. This is Chantha. I would like to recommend this storage to all because it very nice, clean and convenient. 

Business response:

Hello, Chantha. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything! 

Irene Yu's profile image
Irene Yu 
recommend  Recommended
3 years ago

Jenny is very nice. The facility is also very clean. 

Business response:

Hello, Irene. Thank you for the review. We're so glad Jenny could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage! 

Fernando Cardona's profile image
Fernando Cardona 
recommend  Recommended
3 years ago

jenica was very helpful and respectful. she guided me with great news i tottally recommend this place.!!! 

Business response:

Thanks, Fernando. We are thrilled you had a great experience with Jenica Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,477 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 8:00 a.m.