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Extra Space Storage
- Self Storage
- San Francisco, CA
About this business
Location details
190 Otis St, San Francisco, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Staff is nice. Ricardo helped me and everything went good. Ricardo is professional and deserve a raise. Thank you
Business response:
Hi Alessandra, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience with Ricardo. Stop by the office if you need anything.
Very clean facility. Awesome , helpful, respectful. I would definitely recommend extra space storage.
Business response:
Thank you for the kind remarks, Thomas! We're so happy to hear we have your recommendation! We really appreciate your business and are here to help if you need anything.
Friendly front desk staff and clean facilities! Love the 1st month's free rent! :) great place if you need storage in the city.
Business response:
Nathalie, we are happy to hear you are enjoying your experience. Thank you for the positive review and for choosing Extra Space Storage for your storage needs! Please reach out to our office at (415) 552-5751 if you need anything.
Everyone know's moving is tough. Customer service from moving companies, etc., is not the best. I recently moved from East Bay to San Francisco (previously Seattle), and it was one of the toughest moves I have ever made. I came to Extra Space storage in a jam to unload some stuff on a Sunday, before starting a new job on Monday the following week living in my new place. It was 15min before closing, and I signed the contract. Keisha, the lady that helped me at the front desk, has great customer skills, and is probably one ... read more
Business response:
We're pleased to know that your experience with us was a good one, Michael! Thank you for allowing Keisha and her team to assist with your storage needs. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!
May not be The most glamorous place but it gets the job done. I live walking distance so thy was key for me. It's cheap and clean. The staff is helpful and my stuff is safe. There are the "elements" of the neighborhood to deal with but you cannot blame the storage staff and facility for that.
This rating is for my experience renting a unit which I did this morning. It was very quick and the ladies at the front desk were super nice and helpful. I was shown the unit which was clean and the building seems secure. My 5x8 unit had the lowest price out of everything I had seen online even with the insurance they charge. Do note that some websites might not factor in the insurance costs they charge. The lowest tier of insurance costs $14 per month which is for $2,000 value estimate for all your stored items. I would o... read more
Service was great! Amalia was very quick and professional (explaining all the details of the lease contract) which made the move-in "painless." Thank you, Amalia.
Awesome, awesome guys. Anthony and Jim were super friendly and always on point whenever I came upon any tough questions, thanks a bunch!
I had to move all of my belongings into storage on incredibly short notice, which meant that I had a delay in packing and getting my stuff loaded onto a truck. By the point at which myself and my truck arrived at the facility they were getting ready to close however Luis remembered me from before and he stayed late so that myself and my movers could get everything of mine into the storage locker! Luis was an absolute lifesaver and has some seriously amazing customer service!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,740 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 7:00 p.m.