Extra Space Storage

Honey B. 

on Yelp

6 years ago

AVOID AT ALL COST!!! My family had been happily renting from All Aboard Storage for nearly 30 years, but when Extra Space took over it turned into a complete disaster! First, I moved from a small unit to a larger one, but shortly after they had me move again because they needed to repair my unit. Ok fine, no big deal, they told me they would have movers come and move everything for me. I took a day off work to coordinate the move, since I was assured it should only take a few hours, and it turned out to only be ONE mover wit... read more

Sara C. 

on Yelp

7 years ago

I was excited for my first storage unit experience... everyone at Extra Space Storage was super helpful and made the process seamless. Wendy esp. was such a delight to deal with. Two weeks into my whole life being inside of this storage unit it was broken into. Items were stolen, broken and stomped on left and right. I now out of pocket have to worry about replacing so many of my items even with the insurance I had to cover my storage unit. The inconvenience of the whole situation was awful and Extra Space Storage did not e... read more

Jack K. 

on Yelp

7 years ago

Absolute scam. They signed me up in April 2018 for $135 for a storage unit and the service agent assured me there would "small pricing increases over time." I checked my automatically billed credit card statement and since August 2018 they have without notice increased the fee to $280 - yes, they've doubled it. I called and the agent was extremely rude and said "we have every right to increase the rent it's in the agreement." So these guys tell you one thing and bury massive increases in the fine print. This was not any kind... read more

Gary L. 

on Yelp

8 years ago

This used to be privately owned by All Aboard, until purchased by Extra Space Storage in 2013. This facility is large, clean and beautifully renovated. Also very centrally located in the heart of Alhambra, and close to the 10 freeway. Unfortunately as soon as Extra Space Storage took over, so did the steady rent raise. Until one day, the rent just got ridiculously high, and unaffordable. What a shame, as I loved this place. Extra Space Storage is a very large, publically owned, nationwide company. And it seems maximizing pro... read more

B R. 

on Yelp

10 years ago

I WOULD NOT RECOMEND ALHAMBRA EXTRA SPACE STORAGE TO MY WORST ENEMY!!! I was renting a unit here for close to 4 years. I just recently moved out do to the constant harrasment from the Property Manager Wendy. Everything was fine for the first three years I was there. Felicia whom was the Property Manager at the time was the best. Her costomer service was by far excelent. Now that this site has now a new Property Manager (Wendy) it's been awefuly uncomfortable do to her constant harrasment. Every little thing bugged her espe... read more

C R. 

on Yelp

10 years ago

We've used Extra Space Storage before but I'm afraid I cannot recommend them anymore. We signed up for a unit, but after only 4 months our rates jumped up $50. That's a 43% increase!! 43% rate increases after only 4 months doesn't just feel unfair - it seems like a scam. They advertise at one rate, get you to sign-up, but then jack up the prices. I'm not against the idea of rate increases. I understand that prices need to gradually go up. But radical jumps like this are an unacceptable way to do business. I'm working on g... read more

chris y. 

on Yelp

11 years ago

Don't Ever go here! they will auction ur stuff without notifying you properly, horrible!