Extra Space Storage

Jack K. 

on Yelp

7 years ago

Absolute scam. They signed me up in April 2018 for $135 for a storage unit and the service agent assured me there would "small pricing increases over time." I checked my automatically billed credit card statement and since August 2018 they have without notice increased the fee to $280 - yes, they've doubled it. I called and the agent was extremely rude and said "we have every right to increase the rent it's in the agreement." So these guys tell you one thing and bury massive increases in the fine print. This was not any kind... read more

Gary L. 

on Yelp

8 years ago

This used to be privately owned by All Aboard, until purchased by Extra Space Storage in 2013. This facility is large, clean and beautifully renovated. Also very centrally located in the heart of Alhambra, and close to the 10 freeway. Unfortunately as soon as Extra Space Storage took over, so did the steady rent raise. Until one day, the rent just got ridiculously high, and unaffordable. What a shame, as I loved this place. Extra Space Storage is a very large, publically owned, nationwide company. And it seems maximizing pro... read more

B R. 

on Yelp

9 years ago

I WOULD NOT RECOMEND ALHAMBRA EXTRA SPACE STORAGE TO MY WORST ENEMY!!! I was renting a unit here for close to 4 years. I just recently moved out do to the constant harrasment from the Property Manager Wendy. Everything was fine for the first three years I was there. Felicia whom was the Property Manager at the time was the best. Her costomer service was by far excelent. Now that this site has now a new Property Manager (Wendy) it's been awefuly uncomfortable do to her constant harrasment. Every little thing bugged her espe... read more

C R. 

on Yelp

9 years ago

We've used Extra Space Storage before but I'm afraid I cannot recommend them anymore. We signed up for a unit, but after only 4 months our rates jumped up $50. That's a 43% increase!! 43% rate increases after only 4 months doesn't just feel unfair - it seems like a scam. They advertise at one rate, get you to sign-up, but then jack up the prices. I'm not against the idea of rate increases. I understand that prices need to gradually go up. But radical jumps like this are an unacceptable way to do business. I'm working on g... read more

chris y. 

on Yelp

10 years ago

Don't Ever go here! they will auction ur stuff without notifying you properly, horrible!