This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Alhambra, CA
About this business
Location details
2000 W Mission Rd, Alhambra, CA, 91803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Jackie and Chris were super nice and made it easy to recive my refund after I forgot to cancel the day of. Loved their customer service. Thank you!
Business response:
Thank you for the 5-star review, Elizabeth. We are happy to hear Jackie and Chris were super nice and helpful. We really appreciate your business and are here to help if you need anything. Don't hesitate to reach out!
We found Extra Space on the web with the lowest price for the size unit we got. When we got to the place in Alhambra the first thing I noticed was how clean the exterior grounds were. The green color was easy on the eyes and it didn't force you to look at their logo like other storage places. Gabriel helped us decide on getting the unit and gave us lots of information. The interior grounds were just as clean. It was a pleasant and easy-going experience.
Business response:
Hi Christine, your kind words are appreciated! We are so glad you are satisfied with your rental rate! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. It's great to know that Gabriel helped you decide on getting the unit and gave you lots of information. Thank you for choosing Extra Space Storage.
Great service. Jay and Gabriel were very accommodating. And unlike many competitors, they have drive-up units for easy access.
Business response:
Thank you for leaving us a 5-star review, Jennifer! It's wonderful to hear that Jay and Gabriel worked together to meet your storage needs! Our team is here to serve you so don't hesitate to reach out if you need any future assistance!
Better prices than across the street. Very accommodating bottom units. JJ customer service excellent got me in and out in minimal time into exactly what I needed thank you again JJ
Business response:
Thanks for the kind words, Jason! We're so happy to hear that JJ got you the exact unit you needed in a timely manner! Our team is here to serve you so don't hesitate to reach out if you need any future assistance!
I utilized storage at Extra Space for the past couple of years. When I needed to make adjustments to the size of my unit, and pricing, Gabriel Galindo was very helpful and really went the extra mile for me. I very much appreciate his efforts. He is an excellent manager of this facility, and they should keep him around for a long, long, time!
Business response:
Thanks for being a loyal customer, Celia! It's wonderful to hear that Gabriel went above and beyond to ensure your storage needs were met! We appreciate your kind words and are here to help if you need any future assistance!
5/18/19, I needed a storage space ASAP. Beth made the stressful experience a positive one. I really appreciate her customer service.
Business response:
Your kind words are appreciated, Arlene! It is wonderful to hear that Beth was able to accommodate you and provide a smooth rental experience. We value your business and are here to help if you need anything!
Like any storage place, it's all nice and dandy when you start and you get maybe a month free and all these perks and then you move in and slowly (month by month) you get these postcards that say your monthly rate is increasing and slowly the price is doubled from when you initially started. So yea, smart business model since people are going to end up not wanting to move their stuff but that's just shady. I mean, don't take advantage of people like that. Overall though, the place is fine. It's a storage spot that you can a... read more
The storage room is but they do increase your rent every 6 months. So ask questions how much they will raise the rent it is a certain percent.
I want to give a big shout out to all the staff members, such as Wendy and JJ, who helped me tremendously during my moving process. They went above and beyond the call of duty to help me and made the process of moving my stuff into storage quite simple. I was about to go with the other popular company, let's just say, the one with the orange logo, and I could not have been more disappointed with them, for various reasons. When I found Extra space Storage, they were like a breath of fresh air and they were also very competit... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 859 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.