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Extra Space Storage
- Self Storage
- Irvine, CA
About this business
Location details
15875 Laguna Canyon Rd, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Just started renting here. So far, the follow up and customer service has been great. Shout out to Thomas and Josh.
Business response:
Hi Don, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Thomas and Josh! Please stop by the office or contact us at 888-storage if you have any questions!
I have been with Extra Space for more than two years, and happy with everything I have so far. Convenient location, Great facilities, Great Service!!
Business response:
Thank you for your review, Kenton! We love to hear that our customers are happy with Extra Space. Your loyalty means the world to us. As always, give us a call at 888-storage if you need anything.
Great customer service and seamless access to storage ... very neat and clean ... keep it up !!
Great service!!! I really appreciate all the assistance that was given to me. Josh is Very personable and made it all so easy!! And Thomas as well! The facility super clean!! :))
Business response:
Thank you for the kind words, Pamela! We're committed to providing excellent customer service. We're glad Josh and Thomas are very personable and made it all so easy. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or give us a call at 888-STORAGE.
Thomas was so helpful and friendly. I moved and had to move my things but misplaced my lock key and he came to the rescue. He drilled the lock off and had the best attitude too. Thank you!
Business response:
Thank you for the kind words, Amanda. We're glad Thomas was so helpful and friendly! Our team is here to serve you, so give us a call at (949) 753-9058 if you need any future assistance.
The Manager there was very helpful. He fixed a sitúa with another facility right away. I would recommend this facility!!
Business response:
Hi Angel, thank you for recommending us. We're glad our manager there was very helpful. If you ever need anything, feel free to stop by.
Convenient, clean and safe location right off the freeway. Well secured and Josh at the front desk was awesome did a great job very helpful. They do not tell you however that theres required insurance on the units which increases price at least $21 minimum per month. The internet rate is also promotional and goes away after a while.
Business response:
Thank you for your great rating, Colin. We know our customers value clean, convenient, and safe properties with helpful staff so we are glad your experience reflects just that. Thank you for your recognition of Josh. We value your feedback and will be sure to review it further internally. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
Thomas helped us and he was incredible from the start with a genial attitude, lots of patience, was knowledgeable and informative when it came to out 100 questions. 10stars!!!
Business response:
Thanks for the awesome review, Connie! We work hard to meet the expectations of our customers, and we're happy to hear Thomas was patient and knowledgeable! Please give us a call at 888-storage if you need further assistance with your storage needs.
Quick and easy with no rush. Friendly and accommodating. Thomas was great to work with.
Business response:
Thank you for the excellent rating, Chris! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,003 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.