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Extra Space Storage

4.9

About this business

Location details

15875 Laguna Canyon Rd, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.91,011 reviews
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Kellee S.'s profile image
Kellee S. 
rating
5 years ago

The staff I dealt with was very friendly, courteous, and professional. One staff member showed me around the facility and took me to my storage unit so I could check it out. He answered all my questions. The day I wanted to move in I wasn't going to be able to get there before the office closed so the staff member helped me over the phone to complete all the move in steps. The unit was clean. The only problem was that the lock was not removed from the storage unit so I had to come back the next day to try to move in. The lo... read more

Business response:

Thanks for the awesome review and for renting with Extra Space Storage, Kellee! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team is here to serve you, so give us a call at 888-STORAGE if you need any future assistance. 

K M.'s profile image
K M. 
rating
6 years ago

We have stored out belongings here for 3 years. This storage facility has never disappointed us. It is always immaculate, very secure and temperature controlled. Teaduly accessible rolling dollies, and wide aisles is a big plus too! 

Cara L.'s profile image
Cara L. 
rating
6 years ago

I downsized from a large house in the Midwest to a studio apartment in Orange County. Had stuff I wasn't ready to get rid of, so for the last 5 years I have been renting a large climate-controlled storage unit at this location. This portion of the facility was built only a few years ago and the entire place is incredibly clean and bug-free. I bought gorilla racks from a nearby Costco to maximize the space. Having the unit has been so convenient: no clutter in my apartment and it is easy to run over and get in and out of... read more

Business response:

Thank you for your feedback, Cara! Providing renters with clean and secure facilities is our top priority. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thanks for recommending Extra Space Storage! 

Stacy N.'s profile image
Stacy N. 
rating
6 years ago

The Manager was professional and took care of my storage needs timely. I was in and out in 15 minutes! Great price and location for my needs. The facility is well maintained and had access gates and security system. 

Business response:

Thanks, Stacy! We are so happy to hear that we could accommodate you and provide a quick and smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out if you need anything. 

Veronica M.'s profile image
Veronica M. 
rating
7 years ago

There are several different sizes available, and the storage units here are clean. The friendly, helpful staff helped me pick exactly the right size unit for my needs :-) I've been storing my extra stuff here (I'm still looking for a permanent place with more room) since I relocated to OC. It's easy to access, convenient, and the manager is super nice and a pleasure to interact with. Highly recommended! 

Mel W.'s profile image
Mel W. 
rating
7 years ago

Had a great experience at this location. I was impressed at how clean the place is. Very easy to rent and staff was extremely helpful. I was even walked to my storage unit! Will most definitely recommend. 

Will N.'s profile image
Will N. 
rating
8 years ago

Great location, clean area (entire lot, units, etc). Customer service has always been very helpful and I haven't had a single concern. I moved from Public Storage based on space needs and location. The price was better than I was receiving previously for a smaller unit and this one is ground floor. Can't recommend enough - great place if you are looking for easy access, safe, clean, secure storage. 

Sara F.'s profile image
Sara F. 
rating
8 years ago

Absolute Pleasure renting at this facility. After fleeing a rat infested Public Storage unit anything would be great, but I'm basing this on years of storage experience. Vicki and Lexa were phenomenal the whole time. At inquiry, at move in, when I forgot my code, through the monthly courtesy calls because I kept forgetting to pay. Excellent customer service--authentic and helpful. The unit was also perfect--clean and easy to access. One recommendation for improvement would be more lighting at night time. Highly recomme... read more

Margaret B.'s profile image
Margaret B. 
rating
8 years ago

I met Vicki during my first visit and I was very impressed with her professionalism. She had my rental reservation ready and contract up on the screen for me to review and sign. The facility is VERY CLEAN!!! After a few weeks, I had an issue with spiders, so I drove down to advise the staff of this issue. Lexxa and Vicki immediately got some spider spray, we all jumped on the cart and they sprayed my unit. Now that's VIP service! I always know I will be greeted with smiles when I walk in the door. I definitely recommend this... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,011 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.