Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9

About this business

Location details

15875 Laguna Canyon Rd, Irvine, CA, 92618, United States

Get directions
WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.91,003 reviews
Select a rating
Debbie L.'s profile image
Debbie L. 
rating
4 years ago

Great customer service, great location, very clean grounds. I secured a spot for my travel trailer. Solid security, good hours for access. I feel comfortable and confidant with my choice 

Business response:

Debbie, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please let us know if you need any assistance or have any questions. We are always available at 888-storage. 

Skyler B.'s profile image
Skyler B. 
rating
4 years ago

Beware dishonest initial pricing, they raised my rent by 79% after my first four months. Other than that, I've encountered no issues. The facilities are clean and appear secure. I appreciate that there are push carts available for use, and convenient parking has always been available. 

Business response:

Hi Skyler, thank you for your feedback. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage. 

David P.'s profile image
David P. 
rating
4 years ago

Super friendly staff. Great storage options, and reliable. I used their storage services on two separate occasions as I attended school in Orange County and would move back home for the summer. They also proved to be very helpful when the pandemic hit and I had to move out. Overall great services 

Business response:

Hi David, thank you for your review. We're glad our team was super friendly. Don't hesitate to reach out to us at 888-STORAGE if you need anything! 

Y W.'s profile image
Y W. 
rating
4 years ago

Some times Yelp is a pain. I can't figure out how to update my review. I recently relocated out of Orange County, CA. Sadly it is my home but the craziness going on there in politics along with the ridiculous cost of living chased me & many others out. I moved at the beginning of March, put everything in storage, found a place to settle then had to struggle to get my things to my new home state. The U.S. moving migration is causing massive problems every where with housing & getting trucks. Good luck getting a truck, even mo... read more

Business response:

Thank you for the kind words, Y. We're glad Thomas gave you the number to a mover that a few tenants use and are happy with. Our team is here to serve you, so give us a call at (949) 753-9058 if you need any future assistance. 

Jacqueline C.'s profile image
Jacqueline C. 
rating
4 years ago

I urgently needed storage. Called 5:00 am and by 9:30 am I was moving my stuff into my unit. The best service and great prices too! 

Business response:

Thanks, Jacqueline. We are thrilled you had a great experience with Extra Space Storage. Please call (949) 753-9058 if you have any questions. If you need anything in the future, feel free to stop by or call us at 888-storage! 

Tim W.'s profile image
Tim W. 
rating
5 years ago

Very seamless rental, courteous and informative staff. Reserved online and an hour later I had a storage shed for my family. Great experience! Highly recommend. 

Business response:

Thank you for the excellent rating, Tim! We're happy we were able to provide a quick rental experience. Let us know if we can do anything else to assist you! 

Kellee S.'s profile image
Kellee S. 
rating
5 years ago

The staff I dealt with was very friendly, courteous, and professional. One staff member showed me around the facility and took me to my storage unit so I could check it out. He answered all my questions. The day I wanted to move in I wasn't going to be able to get there before the office closed so the staff member helped me over the phone to complete all the move in steps. The unit was clean. The only problem was that the lock was not removed from the storage unit so I had to come back the next day to try to move in. The lo... read more

Business response:

Thanks for the awesome review and for renting with Extra Space Storage, Kellee! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team is here to serve you, so give us a call at 888-STORAGE if you need any future assistance. 

K M.'s profile image
K M. 
rating
6 years ago

We have stored out belongings here for 3 years. This storage facility has never disappointed us. It is always immaculate, very secure and temperature controlled. Teaduly accessible rolling dollies, and wide aisles is a big plus too! 

Cara L.'s profile image
Cara L. 
rating
6 years ago

I downsized from a large house in the Midwest to a studio apartment in Orange County. Had stuff I wasn't ready to get rid of, so for the last 5 years I have been renting a large climate-controlled storage unit at this location. This portion of the facility was built only a few years ago and the entire place is incredibly clean and bug-free. I bought gorilla racks from a nearby Costco to maximize the space. Having the unit has been so convenient: no clutter in my apartment and it is easy to run over and get in and out of... read more

Business response:

Thank you for your feedback, Cara! Providing renters with clean and secure facilities is our top priority. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thanks for recommending Extra Space Storage! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,003 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.