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Extra Space Storage

4.9

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Location details

15875 Laguna Canyon Rd, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.91,011 reviews
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Ryan M.'s profile image
Ryan M. 
rating
8 years ago

I have never seen such poor customer service ,in my life . Let alone from someone in management . This manger at this place I guarantee was employed at a level 4 correctional facility . And judging by her demeanour and poor people skills she was the mean And scary officer that even the warden feard upsetting her and dealing with her wrath. . he probably passed on his morning coffee if he noticed she was in the break room. SHES THAT UNPLEASENT . 

Michelle F.'s profile image
Michelle F. 
rating
8 years ago

Don't ever rent storage from this place because of the manager on site. Her name is Vicky and she's extremely unprofessional, lazy, unfriendly and has no idea what customer service is. She will give you a hard time and is extremely dismissive. I've had a lot of experience with storage units and she is the least accommodating in terms of service. I would go elsewhere. 

Frank M.'s profile image
Frank M. 
rating
11 years ago

I would be careful with this outfit. I've been with them for 18 months and just like clockwork, they always raise the price every 6 months. Just for comparison. I originally started off paying a little over a hundred a month ( yes, I know it is a special and prices would go up), but now it has gone up and up and up. Now I'm paying close to 200. I'm not sure why they keep raising the prices as nothing has changed. There is no inflation, just a bunch of greedy bastards. But seriously, don't rent with them. Don't be fooled by ... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,011 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.