Extra Space Storage

4.8

Self Storage
Irvine, CA

About this business

Consumer Services Self Storage

Location details

6401 Oak Cyn, Irvine, CA, 92618, United States

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Weekday	Schedule	Status
Mon	09:30 a.m. to 6:00 p.m.
Tue	09:30 a.m. to 6:00 p.m.
Wed	09:30 a.m. to 6:00 p.m.
Thu	09:30 a.m. to 6:00 p.m.
Fri	09:30 a.m. to 6:00 p.m.
Sat	09:00 a.m. to 5:30 p.m.
Sun	Closed

4.8840 reviews

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S M.

3 years ago

Great clean facility, the girl Kathy was friendly and patient when it came to answering all my questions, definitely recommend this location simply for the customer service

Business response:

Thanks so much for the perfect rating, S M. It's great to hear Kathy was friendly, patient, knowledgeable, and great at keeping our property in clean condition. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.

Fred G.

4 years ago

This is an extremely large and clean facility that is kept at a cool 66 degrees and was far more affordable than storage facilities that were in worse condition. The numbering is interesting but after finding our locker we experienced no issues. The one challenging and frustrating thing about this place is they had very few pull carts and it was almost like a contest for who would be able to find them because there were so few of them and they weren't dropped off in their designated place next to the elevator. If looking ... read more

Business response:

Hi Fred - Thank you for leaving your feedback and review of our Oak Canyon location in Irvine. If you have any questions please stop by the office or call us at 888-storage!

Rob C.

4 years ago

From the first phone call to the move out, everything was fantastic. The staff was patient, courteous and very professional. Moving can be a stressful process, but booking storage did not add to the chaos. I would happily recommend Extra Space Storage for your needs. The pricing is also very competitive and the facilities are spotless. I hope to not need for a storage space in the future, but if that changes, Extra Space Storage will be my only call.

Business response:

We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thank you so much for the great review! It means a lot to our team, Rob! We are always available at 888-storage to help!

V R.

4 years ago

I don't review often, but worth taking this time to review ESS. I am so lucky I found Extra Storage Space in Irvine. They are not only very safe and have latest storage options but their staff is amazing and so knowledgeable. They really take time to explain all the details and how the process works. I spoke to Tom a few times and Sara today and they both so helpful, courteous and really help you with any questions. Even if you think a dumb one, they don't mind because they truly want to help. When you arrive for the 1st ti... read more

Kat L.

4 years ago

Customer service was so great! I called before and Jasmine was super helpful! She also was super helpful when we got there. We actually just needed a mattress cover, but she answered all of our questions and was really patient!

Business response:

Thank you for the kind words, Kat! We're committed to providing excellent customer service. We're glad Jasmine was super helpful, answered all of your questions, and was really patient! Stop by our office if you need assistance or have any questions.

Anthony M.

4 years ago

This is an awesome storage space! It is secure safe updated, there is air-conditioning to make sure your items don't get damaged. I would definitely recommend this space, and it is affordable. I was able to pay in a year in advance to keep my same rate. Thanks Anthony

Myrna G.

4 years ago

Josh did a great job setting us up! Looking forward to storing stuff for a year! It was easy and pain free to setup!

Business response:

Thank you for the excellent rating, Myrna! We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions.

Shawnna R.

4 years ago

This is an awesome storage space! It is secure safe updated, there is air-conditioning to make sure your items don't get damaged. I would definitely recommend this space, and it is affordable. They also are open till 10 PM which is convenient as well

Business response:

Thank you for your kind words, Shawnna. Security is our top priority and we appreciate that you have trusted us with your belongings! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thanks for recommending Extra Space Storage! Don't hesitate to reach out to us at 888-STORAGE if you need anything!