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6401 Oak Cyn, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Ryan was extremely helpful, storage units are nice, clean and well maintained. Overall a very easy process!
Great location, extremely good follow-up on my phone call, quick email back in response to my questions. Very helpful, even reserved two possible spaces for me to look at. Gave a 4 foot oversized spot with no extra charge! Met neighbors as we were backing our trailer in and they said they were very happy after being there for almost two years. We both remarked on how efficient and friendly Jerele the manager is and how nice it is to have him in charge. Bonus is the lighting, and the live-in caretaker. Something we didn... read more
The storage facility is conveniently located near the 5 freeway, it is clean and well maintained. The application processing is easy and fast. It is also convenient that they set you up on the automatic payment program as soon as you sign the contract. The best part about using this facility is that Jerale is the onsite manager. He is wonderful to work with, he is resourceful, informative and very responsible. I will not go to any other facility for storing my vehicles.
We moved our RV from a storage facility with valet service. It was well run and had good security but at Extra Space Storage we have better access to our RV and do not have to call ahead when we want to pick it up or return it. Jerale, the Manager, has been very accommodating and we are very satisfied in the short time we have stored here.
I used Extra Space Storage for just a short time, and I was completely satisfied with my experience. The person who handled setting up my rental contract was Jerale, and he is the nicest guy, answered all my questions, and made sure my vehicle storage needs were met in the best way possible. The facility is easy to access. It's not far from the 5, but it's on a street that doesn't have a lot of traffic. It's superbly managed and in a great location.
This storage facility is clean and secure; but, the on-site manager is what makes it special. He is friendly, courteous and very forthcoming with helpful information, while maintaining professionalism. I stored my vehicle there for about six months.
No matter how cheap of a rate, do not fall for their bait and switch practice. The fact is, they know the hassles of moving and the high costs associated with it. They run super cheap specials just to get you in, then they increase the rates anywhere from 30% to 200%, depending on the specials you fell for. I saw my bill jumped not 10, 20 or even 30%, no, try 40% after 4 months. As usual, the staff were always helpful and friendly. It is the corporate thugs sitting in the high rises, fattening themselves at the expense of ... read more
What a bunch of idiots running this place, gave us a code that didn't work and the staff isn't here! The number you call isn't helpful, and they just give you a code say they called the manager and the manager will never call you back. If you're in a crunch or just want to be able to get into your unit, don't come here.
Unethical Pricing Practices. Renter Beware! I prepaid a few months on their website. After prepaid months ended, they doubled the rental price. Not just small incremental increases over time, double after a few months. If I would have known this was going to happen, I would have went elsewhere. Now that all my stuff is there, it's hard to move again. I guess this industry isn't regulated.
Business response:
Apologies for any inconvenience. Your feedback is valuable to us.
Extra Space Storage has a 4.8 star rating with 831 reviews.
Extra Space Storage is open now. It will close at 6:00 p.m.