Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Location details

5888 Northfront Rd, Livermore, CA, 94551, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8902 reviews
Select a rating
Justin M.'s profile image
Justin M. 
rating
11 months ago

Ms.Michell was an outstanding help to my needs, and was proffesional and helped with every need 

Business response:

Your positive feedback is greatly appreciated, Justin. Thank you for sharing your experience with Michell. We are glad our team could help. Please give us a call at 888-storage if anything comes up! 

Ym R.'s profile image
Ym R. 
rating
a year ago

Michelle is Great with customer service and very helpful. She is very happy and energetic and really nice person. Happy to be helped by her. 

Business response:

We greatly appreciate your positive feedback, Ym. Michelle is indeed a valuable member of our team. Thank you for sharing your experience with us. 

Candy G.'s profile image
Candy G. 
rating
a year ago

Michelle was awesome. She made it so easy to get the exact unit we need. Very friendly and a pleasure to work with. thank you 

Business response:

Thanks, Candy! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. 

Gina R.'s profile image
Gina R. 
rating
2 years ago

Great customer service and great prices. The location is awesome. Very clean and tidy site as well. 

Business response:

Gina, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Give us a call at 888-STORAGE if you need any future assistance. 

DJ S.'s profile image
DJ S. 
rating
2 years ago

This place is awesome! Melanie was very accommodating and nice when I signed up for my storage space. Even when I changed my mind in getting a bigger space. I signed up for a 10 x 10 unit not realizing I needed more space. She was very helpful and patient with me. She was very happy to change my unit to a bigger space. I recommend this storage facility to all my friends and family. Kristina was awesome as well, she was extremely helpful. 

Business response:

Thank you so much for your kind words, DJ. We really appreciate you taking the time to share your experience with us. Give us a call at 888-STORAGE if you need any future assistance. 

Perla F.'s profile image
Perla F. 
rating
2 years ago

Great and super fast service. The units are very well maintained. I got a promotion discount! 

Business response:

Hi Perla, your kind words are appreciated! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or call us at 888-STORAGE if we can help you with anything! 

Kaloni F.'s profile image
Kaloni F. 
rating
2 years ago

Ms. Riley was very helpful during my application process. When the card reader went down mid application she used her quick and savvy reflexes to restart the card reader. She was very informative on the lease contacts that she left me with no questions needing to be asked. I truly thank her for all her knowledge! 

Business response:

Hi Kaloni, thank you for your review. We're glad Ms. Riley was very helpful during your application process and was very informative. Don't hesitate to reach out at 888-STORAGE if you need anything! 

Yung J.'s profile image
Yung J. 
rating
2 years ago

Melanie Kepler helped me today she was very polite and help me get my storage quick. The place is professional and clean I recommend coming here for storages. There's a lot of great size storage available here I recommend this place 

Kent M.'s profile image
Kent M. 
rating
2 years ago

I had little interaction with the staff at the facility; however, what interaction I had was professional and polite. The facility was clean and appeared to be well-maintained. It is located in a residential neighborhood which might be an issue for some. The price was about average for storage in Livermore. Overall I was satisfied with my experience. 

Business response:

Hi Kent, thank you for your review. We're glad our team was professional and polite. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. As always stop by the office or call us at 888-storage if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 902 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.